Independent Carpet One Westland

Joan
1 year ago

Tamika Thomas was extremely helpful to me in finding the perfect carpet for our new condo–and at a very affordable price. The installation by Doug and Jason was quick and clean. Independent Carpet One made the entire experience very pleasant, and we LOVE our new carpet.

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Francesca
2 years ago

we had a good experience. jeane explained everything. no problems. everything went well and carpet looks great. thanks

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Iris
2 years ago

Excellent experience!

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Ryan
2 years ago

This was our second Independent Carpet One Westland installation. Our salesperson, Jeane Salter was excellent to work with, providing suggestions on coordinating wall paint to carpet color, It looks great! Jeane will definitely be our choice for our next carpet replacement. The installers, Joe and Sebastian were on-time, courteous and did a fabulous job in the installation. Independent Carpet One DESERVES the five stars – – – they EARN IT!!

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Andrew
2 years ago

Janet D'Ascenso was very professional in helping me to choose a carpet that met my needs. All options, warranties and extras that Independent Carpet One offers was explained very thoroughly.
The installers (Doug & Jason) were courteous, cautious and exhibited the expertise that they have gained over the years.
Thank you for a job well done.

Mike R

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Katharine
2 years ago

Amazing service! I would recommend this company to anyone.

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Eileen
2 years ago

Thank you to Independent Carpet One and to Cathy for donating carpet squares to my classroom! I am a local teacher here in Westland and reached out to multiple carpet companies and Cathy reached out to me quickly and ended up being the only company that replied to me! My kiddos love having different seating options and the carpet squares are perfect for that! Thank you!

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Terrence
2 years ago

Love our new carpet! Loved our salesperson, Tamika!

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Brianne
2 years ago

We can honestly say that from the minute we walked through the showroom door to the time the installation crew left our home, the experience with Independent Carpet One Westland was nothing less than exceptional. Janet D鈥橝scenzo was instrumental in helping us find the right carpet for our needs and was very patient throughout the whole decision making process. There was no pressure to buy and her suggestions and color choices were spot on.
The installation team of Nate and Sean were consummate professionals. Their diligence and care throughout the installation process was very much appreciated. They showed us the utmost respect, giving us clear direction on what they were doing throughout the installation and even gave us tips on how to care for our new carpeting all while engaging in humorous banter that kept all of us smiling.
We would not hesitate to recommend Janet, Nate, Sean and the entire team from Independent Carpet One Westland. A++ customer service, quality products and installation from the word go! You won鈥檛 be disappointed.

Sincerely,
Keith and Jo Ann Kuras

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Tarah
2 years ago

Tamika showed me different flooring in my price range without being pushy. Front Counter help is very friendly and welcoming. Carpet installed earlier than I planned and no issues! Thanks!

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Kira
2 years ago

This is the second time I have used Independent Carpet One and have been very satisfied both times. Jeannie , my sales person, was very helpful and knowledgable. I had the same installer both times and he did an excellent job. I was so satisfied with the work he did the first time ( two years ago) that I requested him for the second job.

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Nakia
2 years ago

The Tec showed up right on time , did a great job joining the 2 rooms together and cleaned up , A++++ job , will do business again !

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Felix
2 years ago

i will be going to them when i do the rest of my house.

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Cornelius
2 years ago

I was most impressed by the wide selection, next was the name brand quality and long warranty. The installation went without a hitch!
Not the Cheapest but the perfect in the Independent Carpet One proved they were the best choice!

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Justina
2 years ago

Independent Carpet One – Westland is the best place to get flooring! We received top-notch customer service and quality product at a fair price. The associates in the office go above and beyond in their desire to help you pick out the perfect product to fit your needs and budget. The installation crew is very professional and skilled as well. We were extremely impressed with not only our installer – Joe's – skill and ability, but his deep knowledge about the flooring product and how to care for it. We wholeheartedly recommend this store to anyone in need of carpet, hardwood, vinyl, etc., not to mention window treatments or closet organizers! They have many wonderful products to meet your needs.

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Marisol
2 years ago

A very positive experience! The father son team was great and would recommend them without reservation!

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Dina
2 years ago

Great people in the store, none better. Installers were nice, polite, and worked quickly. Wouldn't hesitate to do business with them again and would recommend them to family and friends. I shopped prices, value, and quality and they were the best.

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Rick
2 years ago

Carpet One provided amazing options for both carpet and kitchen flooring. We discovered two perfect options and had them installed in one day. Both rooms look awesome and are now updated and we love the final result. The 3 men, Travis, Eric and Phil who did the installations were friendly, experienced and professional in all areas. We have used Carpet One previously for other carpeting needs and were extremely satisfied. There have exactly what most want or desire and have the ability to do professional installations. Great in store service in assisting with the selections just made our choices that much easier. They are a must consider option when wanting to refresh and update your home.

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Nakia
2 years ago

Buying carpet from independent carpet one was great. Our sales person, Janet D'Ascenzo, and our installer, Joe, did a great job. We payed a good price and the installed carpet looks great. We have used independent carpet before and once again they did a great job. I'd recommend them!

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Ana
2 years ago

i have been dealing with independent carpet for many years. they were very helpful and great to work with. made my installation easy and available when it was convenient for me. i shopped around but i always go back to them.

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Marcus
2 years ago

it was great as always. we love our carpet. it is really worth the long drive to your store. thanks again.

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Michael
2 years ago

As always, we had a good experience when purchasing our carpeting. We needed to have the carpeting installed quickly due to pending delivery of our furniture and they were able to accommodate our need. We had fast, friendly, courteous, professional, and knowledgeable service from our sale representative. We would definitely shop at Independent Carpet One in the future.

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Erick
2 years ago

The installation was flawless.

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Catrina
3 years ago

I had no issues with Independent! They were great from start to finish!

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Lionel
3 years ago

Bob is the best