Cornucopia Majesty. Worse Expensive Experience Ever
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Visiting New York from England and having the good fortune to be here on 4th July gave a special opportunity to enjoy a tradition that in the UK is not possible.
I booked two seated tickets.
I expected a family event, with reasonable food, a trip down the rivers and to see the Macy鈥檚 fireworks.
We arrived in good time and went to our table, which was full of new people to befriend. However this proved completely impossible due to the deafening techno music played in the room where we were seated. The music was so loud we remained at our seats for about 10 minutes before heading to the sun deck where, although the music remained loud and playing the most family unfriendly music I have ever heard, even my 16 year old son could not believe how poor the choice of music was, we did manage to find somewhere where at least we could talk without screaming at the top of our voices.
About an hour in to the trip we decided to eat and joined the long queue for moderately warm food, with little choice and little flavour.
The drinks available at the bar gave tiny (less than 125ml) measures, unless it would appear you were drinking cocktails then it seemed to flow.
The music remained at the ridiculously high volume throughout the period that the food was served so again we moved upstairs. It was getting busier by now and there was no where to sit, so for 2 hours we stood waiting. We could not return to our seats which we had paid extra for as it was too deafening (in fact I noticed that the room was almost empty about an hour before the fire works and certainly no one, yes no one, was dancing despite the invasive nature of the so called 鈥渕usic鈥?
The fireworks eventually started and due to the boat being late leaving we got stuck behind a bridge which resulted in hardly any of the fireworks being seen, we were too far away, they were obscured by a bridge and unless you got a chance to stand at the outer railing of the boat, the view was almost nil.
The techno music continued on the journey back to the pier and we finally docked around 11:15pm. There then followed a complete fiasco to disembarked which had elements of people trying to leave the Titanic!
Quite frankly I am horrified that you have managed to get away with this.
It was pricy poor quality and in reality a huge and total disappointment. Having written this complaint I now propose to post all over social media.
From a very very unhappy and disappointed Brit
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On boarding the cruise (which can I just say, it was not a cruise, it was a ferry boat) we were in complete and utter shock at how small and unsatisfying the vessel was. iEvents advertise on their website that it is a 'huge vessel' which it is not, it was an extremely small boat especially with how many people that were on board. They also advertise that it has multiple levels for us to explore however it did not not, it had 2 levels and there really wasn't much to explore other than a soaked floor that everyone kept slipping on and a handful of wooden tables.
The condensation on the windows meant we didn't have any views of the city skyline or its landmarks and to get any sighting of the fireworks you had to go on the outside deck (also cramped to hell). There was absolutely no heating what so ever on this cruise so I sat with my big coat, scarf, gloves and hat on for the majority of the night which isn't exactly what I planned to wear to go into the New Year. I found that the hardest thing to understand, it was -12 degress outside and everyone was freezing on board the ship.
They advertise that we would have no problem taking over the dance floor on the cruise however the dance floor was so small and not even sectioned off I was slightly confused at how it could even be classed as a dance floor. We overheard one couple saying they had done this cruise on NYE 2017 and there was an LED lit up dance floor, I think this was what we were more expecting.
The lights on the boat stayed on for the full night which again, every party I have ever been to has been dark with disco lights/led lights. How are we meant to feel like we are on a party cruise in full beaming lights?
My partner actually proposed to me on the morning of New Year's Eve and as you can imagine, I was completely overjoyed about this and even more so in the mood for the cruise because of this.. both myself and my partner have actually said the cruise completely ruined the day for us so not only did it spoil our New Year's Eve plans but it completely ruined a very special day for us that we were wanting to double celebrate on.
I have contacted iEvents directly asking if there was anything at all they would do to help our major issue and they just refused and were so cheeky about us.
They also said that they were a small company (yeah right) and that I shouldn't be doing this to them as a business owner myself (which I am not, no idea where they got this information from haha)..
I feel we paid far too much for this yacht and I am extremely disappointed.
If you have any uncertainty of booking a cruise with this company, let me help you make your decision.. DO NOT DO IT!!
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They will steal your money!
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Adam Riccio was so helpful with everything.
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