HolidayParkSpecials

Aubrey
5 months ago

Our week鈥檚 stay in Recreation Park De liestert Roggel, Netherlands, was supposed to be a restful break for our family of 6 to enjoy, however the park鈥檚 lack of rules meant it was spoilt by two houses of Dutch people directly opposite, that were allowed to use their stay for loud drunken and drug taking parties that went on through the night, every night!
On our very first night the noise from the music, shouting and screaming got so loud that by 2am I managed to find the out of hours reception number and phoned to complain. The receptionist told me that the rules of the park were 鈥渘o noise after 11pm鈥?and he assured me he would put a stop to it. However, despite his visit to quieten them, the noise just continued once he鈥檇 left.
The next day I visited reception and made a complaint about the disturbance, but I was told there was nothing they themselves could do about it and that if it happened again, I was to just telephone the out of hours reception and they would deal with it.
The next night we endured the same experience and again I telephoned the out of hours reception but again the receptionists visit had no effect.
The third and fourth nights were unfortunately a repeat of the same and by this time I was at a complete loss as to what to do, especially as we were booked to stay for a further 2 nights, we had all really had enough.
I again visited the reception, this time asking to speak with the park manager. I told her that I wasn鈥檛 happy about the lack of action from the Park to my noise complaints and She advised that they don鈥檛 normally allow groups of young people to book the houses, but as it was booked online, they couldn鈥檛 really tell. The manager also assured me that they were aware of the noise disturbance from the houses and had thrown one family out, but this was clearly a lie to pacify us, as upon returning to our accommodation we understand from neighbours that they were due to leave anyway and another family arrived later that day to take over their house. The manager also informed me that she would ask her director to telephone me during the day to discuss my complaint, but this didn鈥檛 happen either.
So, to sum up, if you want to visit this park to have all night wild parties then this is definitely the place for you, oh, and you can make as much noise as you like, because there aren鈥檛 really any rules.
If you want to have a restful break with your family, you鈥檒l just have to either gamble on the goodwill of those around you or better still book Centre Parcs nearby at Limburgse Peel, where I understand that they take a firmer approach to this kind of behaviour.
In addition, we are an English family which the Park obviously doesn鈥檛 cater for as nothing is translated into English. Even the app for booking swimming times is either Dutch or German and we were told by reception that English people don鈥檛 often stay here, I can now see why!

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Harold
6 months ago

Booked a surprise mystery house and got a standard cottage. I emailed them and their reply was, we didn鈥檛 promise anything special or specific. The website was really misleading

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Charles
6 months ago

I got contacted today ref a parking I鈥檝e made for september I had a live chat with Gemma. Of which as I鈥檓 in quarantine at the mo I couldn鈥檛 do another quarantine in September with my next holiday. Gemma kindly issued me with a cash refund so I was very pleased with the service I had today as I鈥檝e used them in the past and will carry on to do so in the near future.

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Ty
10 months ago

Had to cancel due to covid 19, no refund or chance of voucher, will never use again, and recommend nobody else does.

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Antoine
2 years ago

We hired a super deluxe static caravan on the beach for a week and it was a great holiday. Freshwater Beach is a nice clean, friendly site with facilities for tourers and camping as well. My parents took their tourer and were very happy with the pitch size and very clean toilets etc. It's a little more than other sites in the area but the location makes it worth it. I would recommend this site to anyone! Book in advance to get a pitch or caravan in a good place, some static caravans are on the main drag going into campsite and would not be suitable for small kids.

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Cori
3 years ago

Just retuned from 5 days at the park and could not fault it. The staff were very helpful and everything was very clean. We visited during the uk school holiday but not the local Dutch holidays so the park was very quite, in fact we were the only people staying in our area so it was great. I am not sure if it would be so nice when the park is full as there is a LOT of accommodation and I think it might be very crowded. Overall a good small park and nice swimming facilities at a very reasonable price.

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Valencia
3 years ago

Accommodation was not luxury. Furniture was very worn beds wore bowed mugs were chipped microwave oven plate wouldn't sit straight. Cleanliness was not up to scratch. Full ashtrays were left outside on the garden table the hot tub had green slippery meldew around it for two days the hot tub was not used because the maintenance guy didn't turn up and there was no chlorine and the water began going green and had a vile smell. Reception wasn't open at the given hours. I just couldn't wait to come home.

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Tristan
3 years ago

We've just booked a week at the Efteling Village in Holland. Was really easy to book and everyone I spoke to was very helpful. Good price too.

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Howard
4 years ago

My 2 children and I had a wonderful week. I could not fault the park, the facilities, the staff or the location. I would unreservedly recommend the park to anyone, especially those with younger children (mine are 8 and 5). Also great value for money and on site food and drink was very reasonable

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Laura
5 years ago

Holiday Park Specials made my booking experience so easy, with a great choice of parks to choose from and super good customer service I will definitely be using them again and will recommend to friends.

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Tony
5 years ago

Really good value – amazing compared to UK and much better choice of parks and facilities. Was really easy to arrange and staff very helpful.
Highly recommend

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Ray
5 years ago

I recently booked a holiday through holiday park specials and was really impressed by the choice of holiday parks, and found the whole process simple and easy. Also dealt with customer service and found them very helpful. Definitely recommend!!

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Tarah
5 years ago

I wanted to get away and didn't want to go through all the hassle of searching and searching about where to go and Holiday Park Specials was the answer to all my questions. They had a varied choice of holiday parks to choose from and the booking process was so simple and quick. I would recommend to any holiday goers.

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Russell
5 years ago

Booking process was simple and didn鈥檛 take long, Prices were very transparent plus the
Holiday park assortment is varied.
Customer service was very good. Would definitely use again.

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Douglas
5 years ago

We booked our holiday through Holiday Park Specials this year. The whole process was easy to navigate and not too complicated. I would definitely recommend this service to a friend.

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Theresa
5 years ago

We just booked our holiday with HolidayParkSpecials and I recommend them. It was easy to find what we wanted on the website – a good selection of parks and different types of accommodation is available. I liked the layout of the pricing and what's included – it made it really easy. We booked through the website after we had an on-line chat with Customer Services who were quick and helpful. Nice job – we can't wait!

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