Guarantee Tickets

Jimmy
3 years ago

Akirma Ventures Ltd es la empresa madre de guarantee tickest y tampoco responden a los emails que les he enviado notificandole la estafa que me han hecho guarantee tickest,se ve que son igual de ladrones

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Priscilla
3 years ago

I bought 2 tickets for the clasico April 23, and paid with my credit card
Two weeks before the game I was informed that Guarantee tickets cancelled my order. They promise that a refund will be made to my credit card. It is a month since that letter and no refund has been made to my card.

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Molly
3 years ago

NO TICKETS!!

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Spencer
3 years ago

I ordered match tickets for Chelsea v Southhampton 22nd April 2017.
This was a present for my grandson, he is very disappointed.
I never received these tickets.
Under no circumstances use this company.
IT CAN SERIOUSLY DAMAGE YOUR BANK ACCOUNT.

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Brianna
3 years ago

Same story as the long list of the previous compliants: promised expensive tickets over 1000 euros, trip from Warsaw, hotel booking, last minute advise about the cancellation. There must be a legal protection in the net over such sites.
DO NOT EVER USE THIS BANDITOS !!! Everybody is to check twice the authenticity of the source of such suppliers. I have good experience with Viagogo, Ticketpro.

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Carson
3 years ago

Same happened to me.. Got an e-mail on april 9th that my order had been cancelled. Were in contact with the company 2 weeks earlier since my game had been posponed, and everything seemed fine at the moment. I even changed my flight and hotel reservation.. I,m really sad about this, hope everything will clear out soon..

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Lashonda
3 years ago

I have just been let down for Chelsea vs Sunderland tickets which I bought months in advance. Been told that the order has been cancelled, my brother is in tears over this. I cannot reach any helpline of theirs, it is just not acceptable!!!

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Tomas
3 years ago

Cancelled order and no refund after a week of emails.

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Sidney
3 years ago

My girlfriend and I are due to be in Barcelona for next weekends match Barcelona vs Sociedad…. I have paid 270 euros for two tickets to be told my tickets have been "canceled" note the spelling error. This was after I received confirmation of my tickets to be delivered to my hotel. Has anyone else been refunded as this is what the email now states?

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Zackary
3 years ago

Absolutely horrendous service. I ordered 2 tickets back last October for Real Madrid vs Atletico on Saturday 8th April as a birthday surprise for my partner. I had contacted this company a couple of times via email as i was quite anxious when i received an email advising that tickets would be delivered to the hotel 24 hours in advance. I was assured several times not to worry and that tickets would be delivered 24 hours in advance to the hotel i was staying at.

Only today I received an email advising my order has been cancelled and the money will be refunded. No explanation as to why or when the money will arrive. This is utterly appalling service and i cannot believe this company is still trading.

One thing to note is that when i ordered back in October i did read the reviews and majority were fine, it looks like in the last couple of weeks it has gone bust. I would urge anyone to go elsewhere and do not even think of using these fraudsters.

We are now left with a trip to Madrid all booked and no game to go and see. unable to make contact with this company through telephone/email or live chat.

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Natasha
3 years ago

DO NOT BUY FROM THIS SCAMMERS!! NEVER EVER AGAIN!!

I bought tickets for my two friends….the went two days ago from Slovenia to Manchester because they are great fans of United. They said tickets will be at their hotel…..guess what'? NO TICKETS….they send email at 14.00 today that they are sorry they cant provide tickets!!1 TODAY??? GAME IS TODAY AGAINST EVERTON and my friends payed for flight, hotel and everything…and are in Manchester without tickets!! FU*K YOU GUARANTEE TICKETS!!!

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Elena
3 years ago

Customer service number is disconnected, very skeptical.
Should you still want to order from their site, I'd try to reach them first.

Ordered and paid tickets for Arsenal – West Ham, not very hopeful that I will receive my tickets. Will update my review should they arrive.

Update1: as all the other reviews here, tickets did not arrive and where cancelled 23 hours before the match. Naturally, transportation & hotel was already booked. They're promising to refund my money but I'm not very hopefull. Will update again in two weeks if with whether or not any money was received.

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Sally
3 years ago

#update
Don't use this company, they send me cancelled order and refund email to me, but no any refund, that's is Scam……

# still waiting for refund, over 10days, don't use this company, Bad Bad Bad

##second
I received email from them for refund and cancelled, but no answer how long will refund to me!!! Bad service.

I don't know what happened? I buy Liverpool ticket match on 5 April. I was live chat with them at the end on last month. Suddenly I can't contact them, even telephone, email, live chat, very disappointed, I think no miracle of this…….does anyone can shared how to got back my money or someone final received tickets?

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Armando
3 years ago

This company is a SCAM. I ordered tickets to see Chelsea last weekend and had good comms from them during paying for the tickets and up to 6 days before the match but after that NOTHING and no way to get in touch with them by phone, email or live chat. These were for my sons birthday and we have been so badly let down. No phones work, no emails replied to – not even from the Head Company in CYPRUS – Akirma Ventures Ltd. We are now in a situation of trying to get our money back! But so far no reply and the London telephone number they publish does not work anymore. DO NOT USE THIS COMPANY. They have badly badly badly let us down and caused major disappointment and upset.

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Tracie
3 years ago

We have purchased 6 tickets for today Real Madrid Alaves. Still no tickets.

there was no more Service, no Telefon answer no email answer !! Dont book by guarantee tickets !

We must stop this company!

Be careful with reading the positive reviews, they're fake!

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Sonia
3 years ago

'Purchased' 2 tickets for Manchester United v West Brom. Tickets were supposed to arrive at our hotel upto 24 hours before kick off but still haven't arrived. No luck in contacting them on the contact number they provide and no reply through email either. Seems like we're not the only ones to experience this, stay away from this site!

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Neil
3 years ago

Ordered Twitter Tickets for ManU vs. West Bromwich. Mail confirmation. Traveller to Manchester from Munich. No Tickets. No Customer Service available. Neither phone nor Mail. Don't.

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Crystal
3 years ago

I've mailed and phoned several times, but I didn't get an answer. I ordered and payed Monday for tickets of Real Madrid, but I don't receive a confirmation!

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Reynaldo
3 years ago

WE ARE LUCKY.Everything was good

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Tiana
3 years ago

Two chairs were excellent place122) and the other two were less233 , the big problem was that we were 4 family members and we didn't seated together and we didn't had the all experience together.

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Tammy
3 years ago

Thanks for this opportunity, it was an great game, I'll be back to

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Maggie
3 years ago

Picked up tickets a day before match as arranged. Great seats and good service overall. Recommend

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Russell
3 years ago

Except : ordered 3 tickets. 2 next to each other. The third 3 rows away. Else very good

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Trenton
3 years ago

Everything was great, we got the tickets as we wanted.

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Cornelius
3 years ago

The tickets received were as promised, however this was not received until 24 hours before the game.
All emails were received in spam box which caused an initial issue until identified.
I would use this company again.

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