GrubLabs

Janelle
1 month ago

GuruOne way to keep your tongue belong ur teeth , the other way out is to be positive and smiling, the inner manner of presentation wont do any more to those who knows the price of the time as well
Only this way of being very simple may just help one be so strong and keeping in many new thing that have a funny day to behave very good

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Tasia
9 months ago

They are a huge scam. Stop payment on them immediately. They take over and destroy your entire phone business routing calls to some bs number. I dont know how we cant put the lowlifes in jail!

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Lacie
2 years ago

a good reference, solid and clear contracts, people who know how to do a business, the best of the best

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Bryon
2 years ago

my restaurant has more strength than ever, I'm very happy with you, I'm not the kind of person who makes reviews but with you they are an exception, thank you very much

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Marisela
2 years ago

not sap that a company could give good results and in such a short time, one of the best investments in which and invested

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Cindy
2 years ago

Thank you very much for being a reliable and safe company, we will continue working with you, it has been a very pleasant experience to have hired your services

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Zachary
2 years ago

This is a scam they hijacked my site and stole my number off google I lost two months of because now they want money they are the Mexican Mafia

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Manuel
2 years ago

Just Few minutes ago, i discovered this company that protects little entrepreneurs like me against all the corporate America sharks…… I was on the phone for an hour and a half and i received GREAT information that helps my everyday business. I am always on a weekly budget and they were able to set a weekly price BUT FIRST giving me a FREE trial to see if they can back up what they were saying. Anyways, the guy on the phone Mark was professional, courteous, attentive and listen to my needs instead of rEADING A flyer with not knowledge. After you agreed upon a plan a guy name Teddy his manager came on the phone and ICING to the cake GAVE ME A PROTECTION PLAN that monitors my reviews and another guy came on the phone and provided me with more info about that……. Anyways, I DONT DO REVIEWS BUT THIS IS WORTH for someone LIKE ME SO IT MAY HELP OTHERS. Overall, they have a great team to support us.

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Cheri
2 years ago

they are a fraud. they continue take money of my bank account . they stole me about 5000.00 and I dont know how to stop them. they block my phone num. for no answer my phone calls. if some one can help me I apreciate it.

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Chrystal
3 years ago

Why isn't their class action lawsuit?
They stole nearly $2,000 from me.

I AM PISSED. Why are they still in business?

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Rachael
3 years ago

I completely agree with ALL negative points and I think they should be arrested as they ruin businesses.
today, I was almost screaming at them (development manager, Lucas Grace)
after months, we didn't get a proper working website and no SEO (search engine optimizer), and they were charging us $99 a week (I didn't know it till recently I noticed the charge and immediately took action and asked them to stop the service but he said we have 12 months contract which I didn't see it on the contract.
Few times, I called, emailed, texted them to put a sales in touch with me and they never did.
their policy is just to kill time and let the days pass and they make money .
all of them tony, Jonathan, Mario, Astrik, Lucas are shameless, irresponsible and rootless people.
they even hostages our google business account and don't give it to us)
I'm just regret that there is no negative rating and I have to give one start to them.
to make the long story short, we are in with whoever want o make a legal action against them.

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Santana
3 years ago

THIS PEOPLE ITS LOCATED IN TIJUANA MEXICO THE OWNER ITS A WHITE DUDE NAME DAVE OR DAVID I KNOW EXACLY LOCATION THEY SCAM PEOPLE IN USA AND MEXICO EMPLOYERS I WORK FOR FBI WE ALREADY HAVE A PENDING CASE FOR THIS GUY AND OTHERS

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Beth
3 years ago

I own an small restaurant, but for the past 2+ years have used Grublab as a platform for my business. After taking them over 11 months to launch my mobile apps, I was offered 6-months free service for my inconvenience. Unfortunately, that offer was never granted to me even though it was repetitively offered by multiple representatives. Finally, this past July I called to cancel my services due to lack of professionalism, integrity and proper business ethics. I was offered 2 -months free service, and was promised that all issues with my account will be resolved. Unfortunately, that never happened. For the past couples weeks I have been trying to cancel but to no avail. Finally last week, I explicitly told one of their representative that I am cancelling my account. He informed me that he will stop any future charges to my account and that quality control will be calling to finalize the termination of my account. Two days ago, I was accrued a double charge for October. Upon calling again customer service, the same representative whom I informed last week that I would like to close my account, he informed me that my account is not closed because "I am still making money". What an unprofessional and unethical response! After being on the phone over 1-hr with him and repetitively asking to speak to a supervisor to resolve my case, the representative not only refused to grant me my request for a supervisor but also terminated our conversation. Needless to say I am proceeding legally against them. Do not use Grablabs/Tap to Eat for your business. The level of professionalism and customer service is non-existence!

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Brandi
3 years ago

thank you so much, i had no idea how to make grow my business online, they was really helpful and they explained to me every step by step. Five stars to your customer service

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Evan
3 years ago

Some issues with my payments but they fix it and I got a refund. I wish they had a better customer service but meet the desired.

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Nina
3 years ago

I just started with this company and everything is going well. My business started to see the result (still not enough but I just have like 3 weeks).

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Jonathon
3 years ago

before grublabs contacted me, I did not have orders online. Has been a great help for my business. Thanks to that my sales have increased considerably.

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Bruce
3 years ago

I signed up with them for all the same reasons I signed up with every other online ordering company. I didnt realize 99 dollar a week until I noticed two charges after the first month. They take over and control your business. There is no customer service at all. They are a scam. Call you banks and stop payments on them or change your bank account. Trust me its the only way so they dont get paid. They are torchering businessess and blocking people from calling your place of business as well. Please someone post info where to file a class action law suit. They need to all go to jail!!!

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Rebekah
3 years ago

If I could rate this company, Grublabs aka Tap to Eat, a negative number I would. Never have I done a review until now, and I'll most certainly take the time out of my BUSY day to do this here and everywhere I can to hopefully prevent some of you guys from committing the same mistake I did. They talk the talk but don't walk the walk. I was promised a service for $99 dollars a month. Turns out it's 99 a week. They hide the Terms and lock you in for 12 months after a "free" trial. In order to cancel this ahead of time you have to give them 30 days notice before the contact begins, which is right after the free trial. Basically you have you cancel the day you sign up and/or begin the free trial. They've accidently withdrawn money out of my account more than they shouldve, took 2 weeks to get my money back. (Its still happening). Took my direct restaurant number from Google basically forcing everyone you go through them. Dropping my sales 50%, they don't work weekends so if you have one of the many issues with their program during the weekend you're out of luck. They dont provide you with a tablet for their software even though they offer you one so you have to go buy one of you don't have one….. the list goes on and on. Dont do it. Ima see if I can take them to court f it. F them.

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Tanya
3 years ago

they will hijack your google page and take money from your bank account warning don't work with this company

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Raphael
3 years ago

This review is really just a rant. Because they really dont care. They know my name and ask for me every now and then. Every time I ask to get taken off they don't, seeing as they've called 10+ times that I know of. They are a bunch of lucky dogs that I can't block any numbers on the work phone. Sometimes I try to talk to them to get a kick out of it when I'm bored, but they are such terrible people it's really not worth it. Screaming into their mic, slander, the whole thing. Wow.

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Martha
3 years ago

is a great company I don't know why people when they don't know how to use something finish in a bad thing also the personal are very professional

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Trent
4 years ago

This is 1000% a scam. GrubLabs was formerly known as Tap2Eat or TapToEat, based in Long Beach, CA or nearby, out of someones home. They don't have employees and will rob your bank account, overcharge you, and not provide adequate service. I fell for this and instead chose to work with ChowNow, which is a legitimate company with thousands of happy clients. GrubLabs/Tap2Eat have an F rating with the better business bureau and should not be trusted. When I spoke to someone there named Mike, he laughed at me, told me literally "Go $#*! yourself" and that he was proud of his F Rating with the BBB, and that Disneyland also had an F Rating (DisneyLand in fact, has an A+ Rating!). Anyways, ChowNow = Good, GrubLabs/Tap2Eat = complete scame artist.

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Joaquin
4 years ago

worst company ever… Omg they are a mess. They told me 99 a month and they keep taking out 99 a week !! do not do business with these people. I wish I saw this site before I signed a contract . They do not deliver at all

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Jayson
4 years ago

These Grub people call my personal private residential number every day, sometimes twice a day asking for the "owner." I told several of these callers that I was not a restaurant, but they didn't take my number off the list. Today I called and the man who answered wouldn't immediately comply so I started yelling and the tried to control me saying "calm down, ma'm" if you want me to help you. All he had to do was take my number down and comply with my request. I can tell this is a bad business just by their disorganization, poor customer service, and arrogant attitude.

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