Greatskin.dk

Maranda
4 years ago

I have the order confirmation but no tracking of the shipment.
Its gone 1 week and i have no tracking on the shipment of the order.
I have tried to contacted them on mail Kontakt(a)Greatskin.dk聽 and info(a)Greatskin.dk聽. No replay..
I also tried to call their number +45 71 99 41 58 witch goes to Olivers Petfood as dk…

Update 2017-02-08
I got a mail saying the products are sent. But still no replay on the tracking of the products.
And my mails sent to Kontakt(a)Greatskin.dk聽 and info(a)Greatskin.dk聽rebouned back to mail mail saying the emails does not exsist.

Update 2017-02-09
Im not able to send them mail. The mails i sent earlier comes back in return:
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on mars.lunarpages.com.
The message identifier is: 1cb12E-0004QV-VA
The subject of the message is: =?utf-8?Q?SV:_OrdrebekrC3A6ftelse_fra_Greatskin.dk_ XXXX ?
The date of the message is: Tue, 7 Feb 2017 09:21:57 +0100
The addresses to which the message has not yet been delivered are:
Kontakt(a)Greatskin.dk
host webhotel26.webhosting.dk 81.19.232.126
Delay reason: SMTP error from remote mail server after RCPT TO:Kontakt(a)Greatskin.dk:
451 Temporary local problem – please try later
info(a)greatskin.dk
host webhotel26.webhosting.dk 81.19.232.126
Delay reason: SMTP error from remote mail server after RCPT
TO:info(a)greatskin.dk
451 Temporary local problem – please try later

UPDATE 2017-02-15
Got contact on FB
https:/ /www . facebook .com/Greatskindk-531094757040381/
I asked for the tracking number. They said they where going to get back to me.

UPDATE 2017-02-15
Still no answer on FB. I asked for a phone number to call. But no answer.

UPDATE 2017-02-19
Greatskin.dk sendt tracking number to GLS on mail.
I can see that there are a package delivered to GLS Spain.

UPDATE 2017-02-24
The tracking info has not been updated since the deliver.
The package looks like its still in Spain.

UPDATE 2017-02-28
Tracking works and report that the package is in Norway. And its handed over to the transport company bring.no.

UPDATE 2017-03-06
Finally the all products arrived 🙂

SUMMARY:
No, answer on mail sendt to greatskin.dk.
No, phone number to call or support on phone.
Facebook support 1 replay. Then no more answers.
Shipping time 1 month.
Tracking not working in real time.
All products delivered.
No damage on products.
Prices, ok.

CONCLUSION
I have none.
I have been taught to only say good things.
Make your own conclusion.

,

Katelyn
4 years ago

Servicen var helt i top, varen var som den skulle v忙re og der var hurtig levering. Som overskriften siger, var der intet at klage over!

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