Greatland

Greatland is awesome! Always quality products, great customer service. I've been buying from them now for 8 years. Will continue to do so.

In addition to the present order, i was hoping to order an IRS – Fresno, CA 6" x 9" "Stars & Stripes"return envelopes (reference item # FCAD610)

it is not the easiest to add additional products to your order. It is like you get kicked out and you have to drill back into the products and your order

Re-order form is not user friendly. I started over about 10 times before getting it to work correctly.

I could not log into my account. It states that my email is not correct.I only order every single year for the last 9 yrs.

Everything went great except that I tried to place a second order of the same envelopes but with different personalization, but I could not get the 2nd order to go in conjunction with the first order, when I tried it wiped out the first personalized order.

I appreciate your order form that includes the products I have purchased in the past. That is very convenient!
I would appreciate not getting calls from salespersons during the year.

Had a little trouble figuring out the correct way to order the product.
Otherwise, I have never had a problem with your products.

This is my first order, and everything went well, except for the large discrepancy in delivery times. I was offered overnight (cost prohibitive), 2-3 day (also expensive), and 7-10 day (will arrive too late). I had to chose the 2-3 day option, but I do not understand why UPS or FEDEX ground could not deliver in 4-5 days..

I had a little trouble getting logged in and pulling up my previous order. Took several password resets and logging in several times to get the previous order and it wouldn't let me change colors.

I was in the hospital and did not get to order earlier in 2019 when I usually do. I was happy to see it was so easy to order.

It's confusing that a downloadable product looks like it's going to be shipped via FedEx. Also, the download link isn't provided right away which really makes you think you're getting a CD instead of a download.

I have enjoyed for several years shopping online. It is easy to move around on the website and the search feature is very helpful.

I appreciate getting the renewal offers in the mail; however, the phone solicitations are not necessary.

I have to use links from the emails you are sending as opposed to going straight to website and logging in.

Very easy placing my order with an email sent to me as a reminder showing what I had previously ordered.

Your shipping options don't include the slower option of USPS regular delivery. The cheapest option available for shipping a box of 100 envelopes was $18, which I think is very unfortunate.

I could not find the envelope I use until I entered the envelope number on letter I received. Other than that, everything was great.

Greatland products are just what we need at a great price. Plus, having an early bird discount helps us lots.

I can never tell if I am ordering pages or forms. For instance I need 50 W-2 Copy A, but I have to order 100 as the quantity since they are 2 per page!

It was handy having last years order to change for this year's purchase. Thanks for making it easy!

Easy to re-order. Plus, I enjoyed the early-bird discount! Wish I'd taken advantage of this option last year. Shipping address part was a bit confusing since my order is for a downloadable product, but otherwise very straightforward & quick to place my order.

System seems to populate the discount code, then when checking out, it disappears. Found this slightly confusing. Backed up and entered code from e mail, and then it was fine.

I had to call in today because the software was not available to add to my cart. I was worried that it was left off intentionally so we could not use the early discount, but I called and Pam told me all I had to do was type it in the search box. It popped up and I was able to order it easy-peasy!
thank you!
Judy

Excellent Products with Excellent Service and Fair Prices.
Great Professional Organization. Five Stars are well deserved.
Thank You for Being there for us.