Glossy Kylie Lip Scrubs (San Fran Location)

鈥淭he consistency was terrible. It had such a hard skin/top layer, I had to wind up breaking through the top crust manually, only to find that under it was sticky, goopy and thick. The taste was not pleasant at all on the lips, and it wouldn鈥檛 distribute evenly, so it was a chunky mess. Pleasee be careful spending money on such things.

I loved the products that I got. This app has got to be Shopify鈥檚 best kept secret IMO. I couldn鈥檛 believe how much they did to help launch my shop. It鈥檚 not just that they have so many vegan products to choose from but there鈥檚 an entire section of the website where you can design the shipping boxes the products come in! I put my product samples in a box made with kraft material and my logo wrapped around it. Rose asked me to leave a review after I got her help putting swatches on my site. Everything so far had been amazing.

If I could give them 0 stars I would… I was so excited when I came across viaglamour. I was happy that I finally found a lab that could help my cosmetics line grow with all of their neat benefits when you sign up for the PRO PLAN, but soon after I was getting comfortable with them they kept proving to me that they don't really care about helping! SLOW replies to emails, I have to constantly bug them just to get a reply. I keep running into technical problems and they're so slow at fixing their mistakes with the site. We were told back in February that we would be able to change the design theme for our websites, but every month they keep pushing the date more and more further away.. When I ask them about it they will dance around your answer. And when they do reply their response is VERY SHORT. My latest issue now is trying to get photos uploaded to my site for new products but of course all of a sudden I don't have access to upload images like I once did before.. I don't even have access to "Publish" new products on my site…

PLEASE DO NOT waist your money with them. I've been with them for months now and I'm barely making any money from them. I was doing better and making more money doing everything on my own with Bigcartel. Please do not waist your time and money on this "lab"

Made a Spotify store quickly and they took photos of my products the same day, great little app. Nice pigments on the lippies too. Good job Canadians on this. 10/10

The scrub is amazzzzzing, it鈥檚 really insane! I can鈥檛 stop coming back to smell it. Customer service is like always there and they are always helping me so I can build my own big beauty brand! I have been ordering from this site for over 3 years and the one thing I realized, on top of their great wholesale prices and customer service, they have great shipping discipline, and have never missing any of my orders. Let me tell you I have never had a customer service where I got a great response within two hours, I love how much they care about me. Like I know I can always call Keira to get design reviews, help with my site, and just chatter about how to build a brand. Its nice to get that support while planning everything. I can鈥檛 get enough of their products and of course I end up buying more items to try out my artwork ideas!!! Thhhaaaaaaannnnnkkk you!!!! 馃挍馃挋馃鉂わ笍馃枻馃А

I always prefer the 鈥楩rench Girl鈥?style of makeup application. The more simple the better. The sample pack I got was really nice and I like the ingredients they choose for my products. Simple and natural. Tyy 馃グ馃グ

Now my second month having via make my orders and and I LOVE IT! 馃ぉ My customers always post pictures of their orders and they always look exactly how I wanted them packaged. Can鈥檛 wait for mascaras.

Love my product! I鈥檓 in Canada too and got my product in 2 days! Thanks for support.

The products are great, and they make it pretty easy to create, but the cost has been getting higher, to the point that it is hard to make a profit. There are also issues with communication in the app dashboard. You never know if the information your are looking at is accurate, which makes it hard calm down concerned customers when you can't even accurately explain to them what is going on with their order. I'm starting to look at different companies.

I really enjoy this site, its fun to use and allows me to be creative. Its had a lot of updates which has made everything go a lot more smoothly than before and the speed problem has been resolved.

So disappointed!
The website is soooooooo slow………minutes to load, cannot edit themes. Overall just having the worst experience. I was happy to start my business, even when I had Shopify, VG was still having the same problems.
I have no issues contact the support team but the problems still exist. Even when I go to my store online, it loads slow and/or error. How embarrassing is this, and a waste of my money.

Do not use this company if you don't want to wait a full month for your customer to receive their orders. I notified them multiple times that for 5 out of 7 of my orders it took anywhere from 3 to 4 weeks to get to the customer. They go for days ignoring your messages and it isn't until you are angry someone finally responds with mediocre resolution and apology in an attempt to keep your business. I am going to research other companies to see if I can find something better that doesn't upset my customers because they are waiting and waiting and waiting while I am trying to get via glamour to even respond to me if at all.

they are very long to answer emails, there are all the time problems on the site, the production of a small product even takes several days and finally they advertise new features but they bring them back each time, lack of Opportunities

I am so happy that I have found this company. Always wanted to start my own business and be my own boss. Love how easy it is to set things up and love that they are adding some more new things for us. I am new to this and cant wait to start selling 🙂 thank you so much to ViaGlamour for helping me and many others to start our own businesses without the hassle 🙂

The packaging looked exactly like I imagined it would and the lipsticks were great. Speedy postage as well only took two days to get my samples.

Amazing customer service! I just started working with viaglamour on my line, and I鈥檓 already impressed with how good my experience has been. I am so looking forward to continuing to do business with them. Also, shout out to Kiera for being amazing!!!

i have been waiting for too long now,

on the viaglamour website it says shipping ot denmark is max 14 days i have been waiting for 19 days now and im tried of waiting.

I like viaGlamour and there鈥檚 products but I have come across a few problems.
1. The website I created loads so so so slow, it takes about 3 minutes to load and I only have 4 products listed. I wish it would load quicker.
2. They are horrible at responding to emails. I have emailed them and they responded once and never replied back to my response. I have gotten in touch with the owner of viaGlamour and my account manager and none of them have responded.
3. They need to have bigger palettes. I feel like 5 shades isn鈥檛 enough. They need 9,12,15, and 18 shades at least.
4. Their foundation shades sucks. I feel like they need a bigger shade range. At least 30-40 shades. The diversity lacks and it鈥檚 sad.
5. The concealer shade range sucks too. It鈥檚 very small and some of the colors are true to color . Neither is the foundation.
6. They need more products. Maybe makeup brushes and more cosmetics.
Overall everything else is fine .

Started my line a few months ago with the help of Via glamour, and was really easy to work with. There have been a few issues with hairs and black particles on brand new out of the box lipsticks and issues with taking weeks for them to approve designs for the products. But overall has been a fun journey to work with them and can't wait to see where this takes me.

I can鈥檛 recommend Viaglamour enough! They have an amazing platform and they are always looking at ways of improving your experience. They have exceptional communication so your never stuck in the deep end. Great quality products that also smell amazing! I鈥檓 very excited for my little business adventure!

It鈥檚 only been 2 months since I discovered and started working with viaGlamour to create my own makeup brand. My account manager has been nothing short of amazing, efficient, & prompt with any questions I鈥檝e had. I鈥檓 still in the 鈥渘ew鈥?phase of it all, but will recommend viaGlamour to anyone who鈥檇 like to start their own makeup brand. Thank you guys, & keep up the great work! 🙂

I have nothing to say but thank you so much for all the support I have received. I'm beyond satisfied, glad and thankful. Amazing and caring professionals. 鈽?

I chose ViaGlamour to help me launch my own makeup brand, and I have not been dissapointed. There is so much creative control on my side and I love the products and packaging. Getting in contact with my account manager is never in issue and I typically receive a response within minutes. All in all, I am very happy with ViaGlamour!

I started off scared not sure if this was a real site . I begin to tell myself let's just try it so I did and I can truly say this has been a good investment , the quality of the product is amazing and I'm loving wearing my own cosmetic line !!!!

Great work! I would definitely recommend this company to everyone.