Brilliant Store

Ashley
9 months ago

DO NOT Order from this company paid extra for goods to be delivered in 7-12 days it is now over three weeks and goods are just leaving China. I have asked for a refund but they just ignore my e mails BE WARNED I WILL NEVER ORDER FROM THEM AGAIN

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Tatiana
1 year ago

Good product & support, they All are orginal products and also delivery on time as mentioned. customer support also very good

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Dominic
2 years ago

Very very very very very very very very very very very very very very very very very very very very very very very very very very very nice services

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Corey
2 years ago

It is the good sarvesh and fast delivery so good nice product and good quality and low price and my experience with the company is very good

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Juliana
2 years ago

good product good support, they send orginal product and also delivery time excellent as mentioned. customer support also very good

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Kent
5 years ago

I was on their website, and called their toll free number with a question. The toll free site did not offer contact with a real person, but instead dumped me into a seemingly endless loop of free offers for travel, hotel, retail, etc. Then I read more deeply on the website, and realized there were some subtle but telling grammar errors. I also read a bunch of what seemed to be canned customer reviews. That's when I abandoned my pending transaction and got out of there.

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Jeremiah
9 years ago

I ordered this portable air conditioner one month ago and got it within 10 days after payment. The fast shipping and good customer service impressed me the most. I gave it a positive review in the first place when it arrived in excellent condition. Now we have been using it for about 20days, the unit works very well so far being in Los Angeles鈥?hot days. It keeps my living room and small kitchen cool well. It is not so noisy and easy to operate. I would recommend it when considering a portable air conditioner.

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Andre
9 years ago

I recently bought a battery for my new/old T60 as I wanted a 9-cell .. battery I received was defective, but I give the site 4 stars due to their customer service. I wrote an email detailing out my problem, received a response within about 4 hours asking me to try a few troubleshooting steps (which is to be expected), I sent back a response stating I had unsuccessful results, and received another response within just a few hours apologizing for the inconvenience and asking whether I would prefer an exchange or refund. The timely responses makes a positive experience even if I did end up getting a defective product. We are now in the process of performing an exchange and/or refund and I don't foresee any problems. I would recommend this site based on customer experience .. as for quality of product, well not so good starting out, but I'll know more after a few months provided we go through with the exchange .. I've left this to their discretion based on their past experience with these types of problems. I'll try to remember to report back with the final resolution

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Bradford
10 years ago

Service was exactly as I desired and described. My Daughter was happy with her gift.

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Lloyd
10 years ago

it was my problem to receive the item. the service of brilliant store are very good but for me is necessary to use fedex or ups to receive the item and not with upsp.

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Adrianne
10 years ago

I got exactly what I wanted and saved a lot of money.I was extremely happy!My order arrived very quickly!

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