Indiaflowerplaza

Here's the description of the fruit basket that I ordered for my ailing mother, who had just come back from the hospital – "Lovely gift of Supple Fresh Fruits Basket Hamper to make someone鈥檚 day. This invincible Basket is decked with 10 Kg Seasonal Fruits (2 Kg Apple, 2 Kg Pomegranate, 2 Kg Pear, 2 Kg available Seasonal Fruit, 1 Kg Banana and 1 Kg Guava)".
Before I could ask my mom, she told me that the fruit that was delivered was so bad that everything had to be thrown away. I was so disappionted. She told me that they had stuffed the basket with over ripe bananas (more than 2 kg). They also added over ripe watermelon and papayas. The apples, pears and guava were missing and the fruit that they received was all over ripened. The bananas were so bad that they were leaking all over and had to be thrown away immediately. I asked the company for a refund and after 2 days I received a response to send them a picture of the fruit received (which I did). Then after 4-5 days, when I requested a response again, here's the response that I received:

"Upon your complaint we have reviewed the Images & investigated other
instances with respective vendor/ agent and have concluded that the
delivered fruits by our vendor were fresh, up to the mark and according to
your placed order with mentioned gross weight as per market availability.

Kindly note, according to T&C stated in the respective website, images of
items shown here are indicative and though we thrive to deliver similar or
higher quality products, it may be possible that actual arrangement / item
may vary due to reasons beyond our control/ depending on market availability
or stock.

Kindly check the T&C section at respective website for further reference
which a customer has to agree before placing order with us.

Hence, sorry to mention, we鈥檒l not be able to proceed with your complain
further against the subjected order."

Then I asked if they could send a replacement if they could not refund money and their response was the same although I had send them a picture showing that the order was wrong and bad but they clearly did not want to accept their mistake. Do not order from this website. Horrible and disappointing experience that no-one should ever go through. I am out Rs Rs. 2490 / $ 38.13, very disappointed and ashamed that I send my mom such a bad gift.

I have been using their services very long time but recently services gone down so bad it should be closed down. for valentine day I was trying to send gift to my love one but the website was not continuing after choosing and it was going back from start.
I was trying to so called customer service no./ send email but like 7 days no reply mob phone always no reply. send a SMS still no reply.
so i could not send gift to my love one.
just yesterday again i was trying but same problem.
most annoying that they never answer calls / email:

I received a beautiful burlap wrapped bouquet of flowers yesterday from you sent by my daughter. The presentation of the bouquet is stunning, the unusual array of flowers was so amazing and I really loved the greenery you included.

I will definitely call on India Flower Plaza next time I am in need!

Thank You!

Mindy

Recently I have order bunches of flowers for my mom on eve of mothers day. Believe me they are the best services to deliver flowers on exact place and on exact time. As I am living in pune and my mom is living in Ahmedabad. I wasn't able to come for mothers day due to office work. But Thanks to Indiaflowerplaza for making my mom's day special.

Recently I order gifts on my sister's birthday. They deliver the gifts on time and also on correct address. I quite impressed with their services.

I want to deliver a birthday cake to my wife on her birthday but because of office work I have go to out of town, so could not possible to buy birthday cake for her. One of my friends told me to buy cake from India Flower Plaza, it鈥檚 very trusted destination to delivery cake online, when I checked it鈥檚 review it鈥檚 not a good but it鈥檚 number of cake variations and competitive price I have trust this website and order cake with rose flowers and it鈥檚 delivered order on time with my loved message, so thank you very much India flower plaza to make my day..

I am highly recommended this website as per my experience

I order gifts and bunch of chocolates for my elder sister. They deliver it on time and on correct address. I found its bad review on other sites. But I still trust the online website. I must they provide the best service!!

I used indiaflowerplaza.com to send chocolate to my sister on their special occasion. Its provide delivery on time into right address. I found its review not good but still trust on that and indiaflowerplaza do not break my trust and deliver chocolate on right time 鈥?br />
So its thump up from my side uses this and also recommended to everyone

This is The Worst Experience i had from a service provider.
I cannt believe why the customer care lady cann't even talk properly when i asked about my order!

I ordered chocolates for delivery at mumbai, to be delivered in morning to my sister. When i came to know that the order was not delivered, i called up customer care and enquired about it. The response i got was schoking!!!.. the lady who attended my call gave a rude reply " it will be delivered only by 5 pm" when i mentioned about the morning delivrey i ordered she shouted at me " go to my site. its written the delivery time is before 6. so we can deliver it only at 5"!!!

If they deliver things at their convenience, without caring about customer prefernce, these people do not deservce any right to exist in this service area.

I honestly request all those want to send flowers/chocolates to your dear ones…please stay away from indiaflowerplaza.. They need to learn the lessons of customer service in a hard way.