Independent Assessor

Located, same building as the Financial Ombudsman Service, appointed by the board of the Financial Ombudsman

Too clicky and jobs for the boys

Your wasting you time going down this route, spend time getting a lawyer

As I thought they are very biased towards agreeing with the Financial Ombudsman Service. How the Investigator of the FOS can make a false statement about a discussion we had that covered all the points I raised about his decision, which he says took place, and we never had is not only disgraceful but for the Independent Assessor then to agree with him shows how inadequate this process is. I think Independent Assessor may give the public a misleading sense of security. I think this is just a case of giving a job for the boys.

Pointless service, the Financial Ombudsman are a disgrace and this service exists to bury the wrongs and close methods of redress. Plastic authority that is not fit for purpose in my honest opinion. In short a total drain on resources that could be better spent elsewhere