IN Download

I read the reviews, a lot of complaints. I still decided to to take a chance and bought the Adobe Elements Photoshop & Premiere package. I can honestly say the whole process went without any problems. I got a confirmation email of my purchase and a redemption email within half an hour. My two downloads went smoothly and everything seems to work O.K.
I paid using PayPal with the reassurance that if there was a problem, I could get my money back. I鈥檓 very happy with the price I paid, 拢30 less than Amazon!
I recommend In Download.

Not sure what the negativity is all about when it comes to this website. I just purchased a genuine full adobe premiere elements 2020 for less than half the price listed anywhere else on the internet. From the initial order it took a few hours for the code to come through, but once it did you just click the link to adobes website, insert the code, download and go. Its very simple, very cheap. Use paypal and your protected.
Try not to be put off by the non techy people type reviews!

Beware, this is the same website as adobe.in-download.com.

Adode products are suspicously cheap on in-download.com, about half price or 2/3 of other online retailers. Too good to be true.

Problem is there are no reviews of adobe.in-download.com, but they display the logo in-download.com, so I thought I would make a review and link the website address to warn others.

DON'T BUY FROM THEM.

Cowboys. Twice I downloaded the software and despite uninstalling it before starting again. There is no way to contact a human being beyond some online form. Never buy Photoshop elements from here, you won't install it and you will fight some anonymous French cowboy to get a refund.

Given the reviews, I thought I would ask them a question about the language of the product I was ordering.They answered to my satisfaction in an hour or so. I ordered the software at 1647 and received the download instructions at 1749. Not immediate, but following the comments, it was what I expected. The email gave a redemption code rather than a serial number. Logging in and submitting the redemption code gave access to the download. It all worked. At 拢50 rather than 拢90 from Amazon, I'm happy.

Excellent experience. 20 seconds for the initial email acknowledging my order followed one minute later by the redemption code and invoice. The email had clear instructions on how to redeem the code on Adobe's website.

Product is now registered on my Adobe account.

Ordered from this company after a pop up on google when I was looking for photoshop software. Expected the software to arrive straight away…it didn't. Got an order confirmation and that was it. About 70 minutes later I received the code I needed to download the software. It was not straight forward because the code was a redemption code but was labelled as a serial number (inaccurate – the redemption code gives you access to the serial number). However once I had worked this out, I finally got the serial numbers and my software.
I just think it should be made clearer BEFORE you order that there will be a delay before you get your code/software

very poor service, the download button on the confirmation order button doesnt work, no one responds to emails and the contact us page. I am concerned now (after seeing the other comments and ratings on here) that I wont get my software nor my money back…. NOT HAPPY

got the product activation key half an hour after purchase and software worked perfectly after activation. office 365 Personal contains all app I need and the delivery email explained well how to activate the software

I purchased Office 365 before I'd read these reviews so I was somewhat perturbed to see so many negative comments, particularly regarding non-delivery of the product after payment.
But my worries were needless. My download email with the product key arrived five hours after I'd made payment. I was then able to download and activate the product without any problems at all.
I do agree, however, that the web site should specify that there will be a delay between accepting payment and sending your download link; they shouldn't give the impression that the download will be available "instantly" when that is not the case.
Other than that my experience in using this company was perfectly fine.

I ordered Microsoft 365 Home through in-download.com 1 hour ago.

Their "FAQ" states when we receive your payment we will send your software immediately. Payment was made using credit card! It shows as "payment received" on the "My Account"/"Order History" page and the software download instructions are still not received.

The only contact information is a fax and an online form which sends an email off to "who knows where" … but there is no response even to that. No "We've received your request" auto-response. Nothing!

A truely unsatisfactory service!

There should, at a minimum, be an online chat option … and if you state "email dispatched immediately on payment" … then it should have been.