Improveyourlawn

Jade
4 months ago

This is a review for improveyourlawn going by the name on Facebook as Artificial Grass Specialists. Initially I was really impressed with the quote and the work being carried out.

The artifical grass that they installed is fantastic however I have had nothing but problems with 40sq metres of sand stone flagging that they did. On completion of the work one of the tiles was lose and within a month most of the grout used had washed out.

It took 4 months of messaging to get them to come out to try and rectify the work and I had to threaten trading standards. I made numerous requests for an invoice/receipt before finally being sent a copy.

When they came to repair the work after 4 months of waiting and having them not show up for numerous appointments.. they were here for about 30 mins in the rain. It was a rushed job and they even left me a tiny bit of compound mixture to finish it myself (wasn't enough) as it wouldn't set in the rain. Would you expect this having paid out 拢5k?

It is sub standard quality and looks really poor. The grouting is full of moss, is different levels and some flags have no grout at all.

I wouldn't recommend for paving.

As soon as I had paid fully for the work they were no longer interested and I received arogant replies from the person running the company when I explained that I had been waiting months for them to do the repairs.

I need all of the flagging re- grouting which is poor given its only been a couple of months.

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