Imparture

Has anyone heard about the refound? I paid over 1000鈧?for a training I didnt recieve. Could you please advise??

Thank you.

Would anyone from Imparture care to comment on the refund situation? it鈥檚 been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund 鈥渟hortly鈥? I am over 拢1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight?
Despite ceasing trading in December, You took the time to respond to people鈥檚 reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??

I registered and paid ($1,745.00 US) for a 2-day Social Media Marketing Immersion Course offered by Imparture in August of 2019. The in-person course was scheduled to begin in September. However, a week before the course was due to start, I received an email from Imparture stating that they needed to reschedule due to poor attendance. Referenced below.

鈥淯nfortunately, we have had to take the difficult decision to postpone the workshop as we have not reached the minimum required number of attendees. Whilst we like to keep our class sizes small (between 4-14 delegates), with so few in attendance, we knew your learning experience would be negatively affected and the exercises and debates just wouldn't be the same! We are sorry to disappoint you and hope we can work together to find a suitable solution to ensure your training needs are met.鈥?br />

I agreed to take the course in October, but they claimed they never received a confirmation email from me (which I later forwarded as proof,) and that it was too late to add me to the October session. After a lot of back and forth emails with Training Advisor, Rana, I was scheduled and received a confirmation email for the January 22-23, 2020 course in Washington, DC. I was later told by Rana via email that I would receive a "welcome email" with the location details 2 weeks prior to the scheduled course. That email never came. I have since sent 5 follow-up emails requesting location information and never received a reply from them. I called their US and UK offices and waited in the auto-attendant queue for over an hour on multiple occasions trying to get someone on the phone to no avail. I checked their website and it no longer exists. I am requesting that a full refund be issued to the credit card used to pay for the course in the amount of $1,745 US dollars. If I don't hear back from someone by close of business on February 7, 2020, I will file a complaint with the credit card company.

Respectfully,

Dani Roach

Do not book with this company!! I booked a digital marketing e-course and only managed to attend one session before I received an email to say that Imparture has ceased trading and is discontinuing all future training courses.

I was also told that their accounts team will be in touch shortly…

One month on and I still haven鈥檛 had a refund 🙁 Absolutely gutted!! Does anyone have any advice about how I can claim my money back?

Nothing but spam. This company will spam you constantly from multiple domains. They continue to sent spam almost daily.

Had issues attending the class I originally signed up for due to low enrollment, but the class I did attend was good.

The instructor was very thorough and shared a lot of great tips!

Imparture is a great opportunity for individuals in the work place that want to advanced their skills in a environment that allows productive time during the work week.

Positive:
1. The course was delivered by an experienced digital PM who have been in this industry for a long time.
2. The pace of this course is managed very well.
3. The interactive exercises are well designed.

Negative:
1. The course material was only made available from email a week after the completion of course, whilst in the introduction it said within 24 hours.
2. Personally feel it should cover more B2B or enterprise-orientated use cases and areas.

Undertook a google analytics course. Our trainer Rupert was enthusiastic and taught well, answered questions thoroughly and gave insight where he could. Was beneficial for me as i have not used GA much. Would definitely consider Imparture for future courses. Only negative was the class was quite full, would be better if we had less people.

The training received was excellent. Rupert was very knowledgeable and found out answers to questions that he couldn't answer straight away. The group was a bit big (12) to actually have had enough time to do any in depth insight into our own GA accounts.

Endless spamming with variations of their name as domain so I can鈥檛 even 鈥渄omain block鈥? Who are these people and why won鈥檛 they stop spamming me???

Domain hopping spammers selling nonsense marketing courses.

Great introduction to all the principles of UX, lovely group, great trainer, amazing facilities.

The training I received was the best use of professional development funds. The class was small and very hands-on. The instructor was very knowledgeable and balanced answering questions with moving through the coursework at an appropriate speed. I gained far more through this two-day Analytics training course than I would have if I had spent that money on a conference or industry event. The only reason I am not giving 5 stars is because the class I originally signed up for was canceled at the last minute due to not enough students. Whereas I understand the business need to do this, it was difficult on my schedule. Overall, I would recommend Imparture courses to other marketers looking to gain some advanced skills.

Trainer was excellent and the content was on point!

My experience with Imparture was smooth from start to finish.
Kathy was extremely helpful, and the classes were interactive and informative.
We were also provided with material after the sessions, and Kathy offered her extra help outside of classes.
Overall, a great experience.

Hi All – I am about to hit my first full year as the mid-west trainer for Imparture. I wanted to share some insider thoughts and experiences as I was a professor for Columbia College Chicago for the better part of 4 years [Digital Marketing, Social Media, Internet Business] for undergrads and grads. As such, I can writhe with objectivity as a trainer and professor with deep knowledge of SEO, PPC, SEM, SMO, SMM, analytics, web dev, etc.

I think the most important reason for the 5-star rating is this: Imparture allows trainers to teach both 'text' based material, real-life application, practical application, and base our teachings on past, and current results.

I have nearly 20 years of digital marketing and advertising experience and have worked with large companies, agencies, and Searchology.biz. This said, there are very few legitimate places that will teach you the TRUTH about digital and share how it all works and what areas you should focus on based on your company needs and objectives.

It has been my experience that digital marketing agencies are very reluctant to share what they know…as knowledge is power…and said agencies want to keep that power to themselves in order to keep their clients captive [by way of invoice].

Our classes are highly structured but we are allowed a great deal of flexibility to not only teach…but to instruct. Not just to instruct but to help. And not just to help but to provide real applications once the training is over.

In addition, I have personally supported multiple delegates long after our initial training has ended. There is no other 'institution' or training company that is willing to take teaching out of the conference room and into your home office.

And for the record, this is my personal perception and I am very proud to say that I am a trainer for Imparture. I would not work for a company like this without the express knowledge of their sincerity and integrity.

Instructor was very nice and enthusiastic as well as helpful regarding course materials. Availability for questions were encouraged as well as communication

The course was great and very informative. Sean, in particular, was a great instructor and was able to provide lots of real life examples. The course often ran over time and there was not time to run over the examples given in the slides as a group, perhaps adding an extra class or two would be beneficial to make sure everything can be run through without running over on already scheduled time or running through examples.

Great 2-day seminar. Lots of great, actionable information. Highly engaged and energetic speaker. Good size and facility.

Great class and great instructor! I took the Digital Marketing Foundation class and I found it to be helpful for my current role and any future roles.

I found this course very beneficial. I was already familiar with the social media basics but this course opened my eyes to a variety of opportunities on how to take the brands I work with to the next level. I definitely plan to take another course in the future!

I attended the 2 Day Digital Marketing Foundation Course in May 2019 and overall was very impressed. I had initially booked to go onto the Manchester course but unfortunately I was contacted a week prior to the course to say that it had been cancelled due to insufficient numbers. After the initial disappointment I was offered the chance to attend a later course in Manchester, or the same dates in London. I chose the London option and was very pleased that I did. Our trainer, Andrew Lloyd Gordon, was excellent – he really knows his stuff! He obviously couldn鈥檛 go into everything in detail during the 2 days but gave a great intro to all the various components of digital Marketing and tons of useful info and resources. Pitched at the right level for me and good mix of strategy and tools/tactics. Looking forward to putting it into practice at my organisation. Thank you!

Really enjoyed the course I went on as it was fun and informative. Will hopefully be booking more in the future.