IMovR

Shawn
4 months ago

Desk came in a timely manner, driver called fairly early but was professional. Only downside is the wait, but it's made to order. Only needed one other person to help me lift it a couple times to avoid damaging it or the walls. Put together in 10 minutes, easy and the skinned wood top looks great, not cheap looking at all. Love it so far.

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Lindsay
5 months ago

Ordered the frame only which shipped very promptly and arrived in great condition. Seems very solid and well made. Works well with the table top I purchased from Sunon. Only issue I have is given the quality of the product it is almost embarrassing that they ship such a cheap controller with it. Also didn't see any option when ordering just the frame to get anything different. I would recommend spending a couple of extra dollars and creating a controller that reflects the overall quality of your product. Minimal functionality, the buttons are hard to push and keep engaged,display is hard to read.

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Lynette
6 months ago

I have used the iMovr treadmill in my office for a couple of years and I love it.
I'm not very happy at all with my home purchase though. I received my treadmill and the packaging was damaged; however, the treadmill did not appear to be damaged. When I set up the treadmill the following weekend, I had issues with it. I was able to increase the speed to 2.5 and all was ok; however, when I tried to reduce the speed, the display showed the speed decreasing, but the treadmill kept pace at 2.5 mph. When I hit the STOP button it took several seconds to respond, but it finally did abruptly. I contacted iMovr, then Customer Service as directed. They were unable to help and gave me another Service number to call. I spoke to Service and they said they would order a lower board for replacement. Once I received the board, Service would send someone to install it. I ordered my treadmill 6/26 and I have yet to use it. Very frustrating paying for equipment I can't use.

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Freddie
6 months ago

I must share the extraordinary customer service experience I just had with this company. I ordered a refurbished stand-up desk converter at a steep discount. The desk arrived very quickly (in just a few days) but was in a worse condition than had been advertised, having apparently been damaged during shipping. I sent an email with photographs on a Saturday, expressing my disappointment, and went back and forth with a customer support representative, with no apparent solution. Then, on that very same Saturday, I got a phone call from one of the founders of iMovr. He called me, personally, to apologize and explain that a mistake had been made in the shipping process. He was empathetic, sincere, and made sure I left the conversation feeling taken care of and satisfied with my purchase. Although the desk had a rough ride during shipping, it is 100% functional and easy to use – a testament to the quality of this product. The desk rises and lowers easily and silently, and feels very stable. I would highly recommend this company to anyone and look forward to great products and innovative solutions coming from this company in the future!

Update: My boyfriend and I were so impressed that we ordered another standing desk converter at full price for him!

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Jenifer
6 months ago

*Updated 8/28/20* Now that I have received my desk, let me provide feedback about the product: I really like the desk, and it has made my workspace at home much more enjoyable. Assembly was not an issue with the skill of my husband, we had it put together in an hour or so; the most difficult thing was "tweaking" the autosettings on the controller. I am happy that I have the desk, and would recommend the product to anyone.
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[34 business days before delivery]
It is difficult to rate a product that I still have not received. COVID-19 aside, the freight forward CEVA TRANSPORTATION has internal issues, does not maintain their tracking website in real-time, and are difficult to deal with. I'd be happy to reassess after I receive the desk, as concerns the product itself.

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Kylie
6 months ago

I love this desk. The quality is great and it looks great.

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Kim
6 months ago

Amazing desk!!

The desk arrived earlier than expected, was easier to assemble than expected, and is working for us better than expected – we couldn't be happier with the product, the customer service and the speedy delivery.

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Darcy
6 months ago

Great options, good prices, honest information. What more can you ask for?

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Jonathon
6 months ago

Easy ordering process. Responsive and helpful customer service. Positive delivery experience. Desk was easy to assemble. High quality product. Would recommend highly to family and friends.

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Karissa
7 months ago

I would love to rate their product yet, despite having been billed $2,000+ several weeks ago, I am not able to because I did not receive my iMovR Lander.

The shipping company used by iMovR, a company CEVA Logistics is one of the worst in the business. No notifications. terrible website, non-working phone numbers, time slots that get ignored, no call backs, delays, you name it.

Feel free to check iMovR's responses to customer complaints on Trustpilot. They are very much aware of the problems and promise to "work on improving their customer experience". This is a baldfaced lie as we can see with our own eyes.

People say good things about the desks, their sales service is fantastic, yet the buying experience is terrible. To be completely honest, I wish I had never ordered there.

And then there is this thing about workwhilewalking.com, the review site owned by iMovR. There is just so much weird about this company that honestly you might just be better off with another manufacturer.

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Marlene
7 months ago

There are a lot of places to buy a standing desk. I know because I think I have looked at all of them. The iMovR website is not the best of the websites I have visited, but workable. I was able to order two desks on two different occasions. They built and shipped them and they arrived in perfect condition. I absolutely love them. I use one for work and one for gaming. They currently do not have the color on their website, but my work desk is red with white legs. Really an exciting color after years of bland wood looking desks. The gaming desk is the carbon fiber. Awesome look as well.

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Suzanne
7 months ago

I鈥檓 still waiting for my desk. It鈥檚 been over a month. No proactive updates

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Carl
8 months ago

This review is only for the delivery of their products. I ordered a desk several weeks ago, knowing it would be a few weeks to get it. They use a commercial shipping company with the worst customer service imaginable for the delivery of the desk itself. I got a robocall asking me to sign up for a delivery window, which was yesterday. No desk and no call. So I called back today and the auto message asked me if I want to "keep" my current time slot of 3pm to 7pm YESTERDAY. I'm now on hold for the second time today to speak with an actual human, because the phone system of CEVA logistics dropped me off of hold after being in the state for 15 minutes on my earlier call. The reason I'm writing a one-star review before getting the actual product is that I contacted iMovr yesterday for help and the super helpful chat person (a live human BTW) admitted that their shipping company has legendarily awful customer service. So clearly iMovr knows this and is fine with it.

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Emma
8 months ago

Love my iMovR desk!

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Esteban
8 months ago

This is sturdy and nice equipment. Really helped me make my new COVID home office much more ergonomic for my neck and back.

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Cornelius
8 months ago

The desk is great! Easy to set up, quiet, and stable. Exactly what I was looking for.

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Ralph
8 months ago

Great quality product that was simple to put together. Delivery folks were professional and polite.

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Franklin
8 months ago

5 stars
Easy to order
Received on time
Love the product

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Ricardo
9 months ago

Great help in selecting the desk unit, great product and delivery. I am very happy.

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Princess
9 months ago

Imovr was awesome to work with. A call to customer service helped answer any questions I had about the product. Shipped quickly. Love my new imovr sit/stand desk converter!

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Jacklyn
9 months ago

Awesome!!! Made a huge difference in working from home. Well made and sturdy!

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Tracey
10 months ago

Perfect comfort and works great with high heels or wedges!

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Fredrick
10 months ago

I absolutely LOVE my desk. I have sciatic issues and this desk allows me to take a much needed break, often, and still continue to work. and this corner version has the perfect space for everything I need including my tape, stapler and adding machine (I'm a bookkeeper). I'm 65 and tried other desks that were not electric. I did not have the strength to lift them and had to return them. I worried about the higher cost of electric, but it's been worth the investment. It rises and returns with ease and I can do whatever height is comfortable for me depending upon my pain level (sometimes I can't stand completely straight). I highly recommend an electric desk to everyone.

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Malcolm
11 months ago

I'm actually walking as I type right now. The unit is very well made and quiet. My only complaint is the controller is outdated and would be better as a bluetooth app. That said, it works just fine. I haven't missed a day getting 10,000 + steps in.

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Shantel
11 months ago

Great quality. Easy assembly.

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