ILVA Sverige

Fast and smooth delivery

The products are amazing. Worth the premium compared to competition. I give one star less only because of the confusion around delivery. The staff on the phone did not take the right delivery time and we had to call multiple times to get it corrected. Other than this minor incident it was a very good experience both in-store and online.

I paid the transportation fee up to the 2nd floor if the house. But they just leave it outside of the house.

It was raining just after they left.

The customer support is really helpful and quick.

A really good shopping experience to find the perfect sofa bed solution for a small apartment. Vicky in Malm枚 was really helpful and within a few days it was in my apartment. Super happy! thanks.

bra…鈥︹€︹€︹€?..

Bra service.

Exelent service 馃憤

Nice and Quick

Fort levering!

Great service! Thank you for the prompt delivery.

It was a very good experience of buying from ilva.very nice and supportive staff even though the people who left the dlivery at my jome was quite punctual and kind. I will highy recommend ilva.

Thanks for all the quick delivery

Professional help and great quality products. Couldn鈥檛 be more happy with their service. Everything from picking out furniture to home delivery was excellent.

Allt var bara tipp topp, tack ILVA Malm枚!

Item in hand and wanted to pay. Was told that we had to go back and get someone to write up a receipt that we could pay against. All sales people were busy and took 20 minutes before we were helped. No value at all for your customer鈥檚 time.

Delivery was very disappointing.

Very cool & friendly stuff

Dear Ilva,

Everything worked out as you promise, delivery exacly the day and time you sad when we bought it and also good follow up with sms and mail.

Great furniture

Love the new sofa, and after ordering it was really easy to book delivery and choose a time that fit what I wanted. Delivery guys were really helpful and friendly, and set up was easy. All good!

Employees in the stores and from customer service are very pleasant and helpful and ILVA furniture looks good too.
However, 1st time I received the bed I bought, it was not good and had to replace it. Then a replacement comes with missing parts.

Happy with the service. Delivery on time (day and hour), called 30 mins before as agreed, and carried everything in good condtions

We have the purchased outdoor cushions from ILVA in good quality and in a reasonable time. The delivery team was courteous and professional.
Thanks.

I got my stuff on time and nothing was missing

I recently purchased a closet and was very disappointed that it came in flat packs rather than pre-assembled.

I struggled assembling it over an entire weekend and called ILVA for support. I was very willing to pay for someone to come to my home and assemble the closet however, ILVA does not offer this service. Incredible that they assume everyone can manage to do this type of assembly and follow a 25+ page manual. Plus, ILVA can make a bit of money from this by outsourcing this service and taking a commission.

If I wanted to deal with this nonsense, I would have bought it from IKEA!