IFabric

I ordered fabric in November 2020: have many emails stating that it will be shipped ASAP, 1 email stating Mailing Label (UPS) generated on 1-6-21, called customer service – "# not in service" every time in Dec 2020, and again in Jan 2021, tried the online chat – no response… THIS COMAPNY IS A FRAUD!

I purchased a large order on October 28th 2020 for a total of $222.87 I NEVER RECEIVED THIS ORDER. Customer service emails have been ignored, ups has no tracking for the package because they also NEVER RECEIVED IT. Upon trying to call the phone number listed, the only thing I got was an automated message telling me that the number is out of service. I am being blatantly ignored by this company who is withholding my order from me. I have been recommending this company to others but no longer, as this is completely unacceptable.

I would give zero stars if I could. They charged my card and never sent the order. Their phone is disconnected and no one answers their emails or chat.

It's been over 2 months and still no delivery or refund. Customer service is garbage, they don't respond to any of my emails.

I ordered fabric over two months ago and I still have not received it. The customer service phone number is out of service. I emailed customer service and got no response. I even tried the customer service chat and no response. I'm out $100 dollars, I have no fabric and no way to get my money back or to get help from them. I would not recommend. Tried to add photo proof of order number but it would not load. Order number 24060.

After placing order, it took 3 weeks to receive, I had emailed to see where my order was several times and they only answered once. Tracking never showed info. I received my order and very disappointed, my fabric was not as described, with a stretch. I was going to use my fabric to make leggings. My fabric was the thinnest fabric with absolutely no stretch. I have been trying to get a return for a good week, with no customer service. Their phone number does not work, their chat does not work and the two times they have answered my email, I have to send the same info which is my order number and pic of fabric, they never answer back. I am going to turn them into BBB and report fraud.

Sent 1/3 of the fabric I ordered, took 3+ weeks to arrive and no customer service to correct the problem and refused to refund the missing fabric. They are thieves.

I currently order fabric 2 weeks ago. It says it ship 5 to 7 days. I will not receive it on time and when I emailed them they said it will arrive soon. Yet they still haven't shipped ot yet. So horrible customer service and false advertising.

Well priced fabric that shipped quickly and i received the confirmation number as well! Couldn't have been more pleased. Great Store!

I placed an order on 8/6/2020, I was advised that it would ship in 7-10 business days! Contacted them on 8/22 and they said my order has shipped and a sent me a fake tracking number. Contacted them again on 8/27 and on 8/28 they said my order shipped and didn't send a tracking number that time! I contacted them again and heard back on 8/32 stating my order had shipped and that the customer phone number they have, they don't answer the phone! I contacted them again on 9/5 and they got back to me on 9/7 saying my order has shipped and sent me another fake tracking number. I contacted them again and heard from them on 9/15 simply saying thanks for getting back to me and they will check into my order! I have asked for a refund numerous times with no luck! I have yet to receive my order! I have filed a complaint with the BBB and threatened the company that I am planning on contacting the attorney general in their state! All I want is my order or a refund! Beware of this company! The BBB contacted them as well and has to hear back from anyone!

I would give this zero stars if I could. It took them 31 days to even pack my order of 3 fabrics in low quantity. They only packed it once I threatened to cancel my order. Their customer service is horrible. I foolishly forgot that last year they pulled the same thing. I had ordered one colourway, they sent another, blamed me, then removed the fabric from the website so I couldn't order the proper colourway. They should not be in business. This company is a full scam.

They got over a $100 from me for material. Never got my material. Their phone does not work and no one answers you on chat.

I ordered clear vinyl on July 10th. On July 27th according to tracking it was to have shipped. I gave them a LOT of patience due to covid etc. Multiple phone calls to a number no longer in service and multiple emails were not returned. The vinyl was still in a warehouse in Los Angeles. On September 1st it left California and I FINALLY got it on September 3rd. I do like the vinyl and I am using it to protect my table, but the customer service SUCKS. Almost two months. Wow.

WORST CUSTOMER SERVICE EXPERIENCE EVER. I placed an order for four tablecloths a month ago. It said arrival would be 5-7 days. Two and a half weeks later still no package. I wrote to them on several occasions saying to cancel my order I needed them to get there by a certain date. They said your order cannot be cancelled and that they were on their way. Weeks go by, still nothing. I keep emailing them. They then promise they will be there by the day before my party. They didn't arrive until TWO WEEKS AFTER my party. I have yet to get a refund on this. I no longer need them and want to send them back and get a full refund. The customer service person didn't even write their name on any of their emails so that I did not know who I was working with. And they were very short, rude and I professional. The phone number listed on their website for customer service IS NOT A WORKING NUMBER. I will never use this company again. TOTAL SCAM.

I have ordered from them multiple times and I am extremely satisfied with the selections, price, customer service and delivery.

I don't know about you, but when I order fabric, I want it like yesterday. Fashion is seasonal. And if I'm making something, it's for tomorrow, or next week, NOT NEXT MONTH! ELEVEN DAYS it took for this company to ship out my little package of one item. ELEVEN DAYS. That translates to over two weeks of waiting for this company to put my one item in a package and ship it out! To add insult to injury, they SAID it shipped out right away. When I track it, I find that a shipping label was created on July 30,2020. But the item didn't make it into the package until August 9th! It is now August 13th, and I still don't have my item. I'm supposed to get the item by 8PM tomorrow. Needless to say, I'm not too psyched about my project anymore. Next time I'll order from China. It will get to me faster.

I ordered burlap to cover my plants in the winter, they were exactly what I wanted and came at a reasonable time with a UPS tracking number. I was a little worried about buying because of all the bad reviews, but everything was just fine.

I have had great luck with this company! Both their products and there customer service were Amazing. I purchased fabric. it look gorgeous! Just ordered 3 more yards to make a matching. The price of the fabric was 1/3 what my interior designer wanted to charge me and the quality of the fabric was much better than the sample her supplier sent for approval.

I looked locally and on many websites until I found minky on their site. It was wonderful for this in the hoop baby dragon I made for my great nephew. He loved how soft it was. Fast shipping

I'm glad that I did order from iFabric because my experience was great. I would order from them again. I got a Lowest price on my fabric, the fabric arrived within 2 weeks, and the quality was perfect.Jesse the customer service was such a help, Thank you!

I found 25 yards of Hello Kitty fabric at a fraction of the cost that the same fabric was at other sites. I read the reviews, waited a bit, was really skeptical at first but Decided to take my chances despite the bad reviews. Got my shipment in 10 days. Extremely satisfied!

Ordered clear vinyl 12 Gauge and got a top quality product in a reasonable amount of time. Exactly what I wanted and for a good price!

I ordered some upholstery Fabric, i was more than pleased in every way with price, quality and FREE SHIPPING!!! Will definitely be ordering more upholstery velvet fabric from them in the future.

Great customer service. The salesperson went out of his way to help me find the fabric I was looking for.

Their fabrics are awesome!

I had a wonderful experience at ifabric.com one of the best online fabric store by far . Anything you want they have it ! They have great customer service and shipping was amazing !