Holidayauto

I had reserved a car on Aqaba and as I arrived to Avis in Aqaba the company didn't have any car available and worst than that I was charged fully for not being able to rent the car.

Now they are for more than a month analyzing to give my refund and doesn't seem that they will do anything.

They have robbed my money and don't care. I would say never to "rent" a car with this scam.

Holiday Autos are Sneaky.
I would recommend you to stay away from them. They cover themselves legally by adding costs on the terms and conditions and advertise cheap prices.
I completed my transaction online paying roughly 拢56, with a remaining of 拢23 left to pay at desk. The website says that the price includes the young driver charge with no indication that additional costs would be incurred.
Ofcourse naturally I accepted to the terms and conditions- which I did not read at the time unfortunately (lesson learnt), but it mentioned that extra charges are payable. I should have read the terms and conditions and advise everyone to do so. I had to pay an additional 拢136, which is significantly higher than the advertised price. The point of this is, this was sneaky and not advertised clearly. Therefore I advise customers to avoid them, although they may advertise low prices, I would recommend going through with the actual company like sixt, enterprise etc.

My experience with the company went from great to the most appalling customer experience, few days ago I made reservations on a car with unlimited millage and paid insurance upon reserving the car, since my family and I were going to be travelling far, a day before pick date I received an email from Holidayauto saying the selected supply has informed them they were sold out on the vehicle I requested. However they have done their best to find alternative vehicle, with limited millage and more expensive compared to what I had reserved earlier. REALLY HOW PATHETIC ????!!! My suggestion to anyone wanting to try them out stay far away from them if you don't want last minute disappointments!

I've rented a car in CDG airport via Holidayauto company. In the airport I got the car with manual transmission instead of auto transmission, as it was ordered and paid. At the end end of August I opened a service case at Holidayautos, but till now didn't get acceptable response from them. All I get is "wait, we are investigating". Unacceptable service!

Booked a car with budget at Munich Airport trough Holidayautos but no sign of extra charges till I opened the booking Voucher and they added 59 euro for winter tyres – I have since found out winter tyres are a legal requirement to validate all insurance in Germany and I absolutely resent the sly way this was not evident till the booking voucher was opened . We have an annual holiday in Munich at this time
Every year and have never been charged extra for winter tyres . PS , on a Saturday afternoon the queue was 2 hrs long to collect the car !!