Holiday World

Our holiday was cancelled in early March , and since then Wendy from Holiday world has doggedly been trying to get our part refund from the travel company .,She kept us up to date even if there was not much report , and we have just received our refund.
I am sure if she had not been in our corner we would have received little if any. Hope to visit Holiday World again when this is all over Mike & Josie

Great customer service. Exactly what we require when choosing a holiday or short break. Extremely helpful and very very knowledgable.
Many Thanks to all the team.

Doug had recently arranged a couple of australian holidays for us to our satisfaction. When both trips had to be cancelled because of COVID-19, he and Narelle just Kept Calm and Carried On with the business of refunds, credits etc. We look forward to doing further business with them and would happily recommend them to friends.

Great customer service everytime. You really feel safe when dealing with this travel agency.

Holiday World acted quickly and efficiently to get us home to the UK during the current coronavirus crisis.

I strongly recommend them for their clarity, helpfulness and attention to detail.

We would like to sincerely thank the team at Holiday World Salamander Bay – especially Garry and Narelle for their amazing service at such an unprecedented time. They were in contact with us constantly to reassure us about our cancelled travelled plans. Their knowledge, professionalism and expertise was simply outstanding. We have received our refund already and as soon as this is over we will have no hesitation to rebook with this amazing team. Thank you again you are sensational and we recommend this company to anyone wishing to book a holiday after this pandemic is over. Stay safe.

Always there to help they fully understand customers needs and wants.
They are selling travel but know they are in the people business

Always on top of things particularly in the current turmoil with the coronavirus.

Wonderful business to deal with, went above and beyond to make our overseas holiday one to remember.

Narelle and the team have been exceptional in dealing with the issues relating to Covid 19 and our holiday plans, rescheduling etc. I am so pleased that we have been in their expert care.

Great customer service and excellent communication. Would highly recommend Salamander Bays, Holiday World.

We cannot speak highly enough of Tash at Holiday World – very friendly.and efficient – she has gone above and beyond to do the best she can do for us. THOROUGHLY RECOMMEND HOLIDAY WORLD!

Very professional friendly staff. You always feel important as a client.

Thanks for all the help rebooking our trip due to the cancellation of our cruise. Tash as usual was excellent.

Helen and I have just booked our 4th cruise with Doug and as always he has been most pleasant and helpful. Nothing is a bother and to this point all our holidays have been a success. We have enjoyed lots of additional things on our cruises that Doug organized for us We have booked 2 other trips with Doug within Australia as well and both went well. The rest of the staff are always also polite and have a smile. Thanks to you all.
P.S
We also used your travel agency when you were in R/T many years ago

Tash is amazing. Nothing is too hard for her, so efficient and so pleasant to deal with. I would give her 10 stars Ann Kriegler

Narelle and her team are very helpful, and understanding. Makes travel decisions easy.

Always helpful, never too busy to answer questions. Go out of their way to get the right information.

Gary from Holiday World has been our agent for the last 12 month and was recommended to us from one of his clients as a good n honest agent who goes beyond his normal duties to help his clients achieve a great and worry proof holiday…Now with this corona virus affecting air travel in m out of Hong Kong we had to change out flights in a hurry in advance and Gary did this with in a true and professional manner keeping us all informed in the process.I can truly recommended him to any new clients to get someone who looks after your interest

Excellent service and efficiency with a smile

Garry O'Day is extremely helpful. Thank You.

I have recently completed booking my 6th trip through Holiday World with Doug. Be it travel within Australia, Cruises to P.N.G. and New Zealand or Overseas (always complicated trips). Some of the overseas tours have involved other members of Holiday World staff Narelle, Garry, Tash. All have been only been too willing to help out with my requests.

I have no hesitation in recommending Holiday World.

Patricia Wardell

Excellent service all done and dusted in 1 day

Great service on getting the right air fare quickly

Although our holiday is a short one to Tassie, we were finding online bookings very difficult to determine comparisons. There are often hidden costs too.
Holiday World made this process so easy & relieved us of hours of online research & stress. Thank you! Can鈥檛 wait to get to Tasmania!!