HAAA

We received excellent assistance from Leanne and Anthony. The suggested Aged Care facilities were all very good and saved a lot of time. Their knowledge and tips in dealing with the selected facility was most helpful and dealt with the paperwork. Thanks.

The team at Aged Care Assist are truly amazing. I actually felt guilty that we hadn't paid them enough for the incredible amount of work they did on such a complex case. Their dedication and stubborn persistence against the heartless bureaucracy of Centrelink together with their professionalism, compassion and understanding was what got us through a very tough 6 months. Nothing was ever too much trouble and they always carried through on what they said they'd do. Don't let Centrelink bully you out of your entitlements; if they can win our case, they can win any case. Special thanks to Amber and Susan – the victory is so much sweeter when you've had to fight for it!!!

Has made life so much easier especially regarding paperwork. Pleased we had company recommended to us and we have already recommended to others. Couldn鈥檛 fault either Amber or Susan who are the 2 ladies we dealt with. Top marks!o

Your representative Julie Kratzmann was most helpful in my request for information re services available for me, a complete stranger to the Gold Coast. Giving me contacts for my requests.

The staff have supported us at every stage of the process to place my mother in aged care. It has been a very smooth transition with often complicated paperwork being handled professionally, taking a lot of the stress away from us. I would recommend Health and Aged Assist to everyone in this situation.

We needed to find a place for my wife urgently as she was being discharged from hospital in a few days and they said she would not be able to be cared for at home. Health and Aged Assist found 3 places near our home that were suitable, organised visits, completed the paper work and advised us regarding finances. As a result of this my wife was in a Nursing Home within a few days that is 10 minutes from our house and we are happy with the care she is getting.

Could not have done this without their assistance. The service, commitment and dedication is beyond the call of duty. They have saved us so much angst and trauma, words can not explain. Thank you Amber, Anthony and Susan. We have and will continue to recommend you highly to our family and friends. Keep up the good work.

I found the staff most helpful and empathic. They put a lot of effort into obtaining the placement outcome I needed and desired for my loved one.I am more than happy to recommend HAAA to anyone in similar circumstances.Janet Lambert.

Most helpful and took a lot of stress out fot our family

My wife and I have engaged HAAA to advise and assist us to place family members in aged care facilities on several occasions. Also we have referred good friends to HAAA on many occasions now. In every case we and our friends have been more than satisfied, the feedback is amazing. We only have to provide a small amount of information, and inspect the recommended suitable facilities. HAAA do the rest, both before selection of the facility and afterwards, including haggling over the cost of the RAD and with the paperwork. There is no better way of dealing with the aged care placement minefield and the stress which goes with it. Also, the cost is surprisingly reasonable.

Very Happy with all assistance given so far.. Janette Watkinson

Amber has done her utmost best to assist us with my sisters finances and dealing with centr link. It has been a long process but we are getting there. I am pleased that she is doing it for us and that we do not have the worry of it. Well done Amber Sullivan. Thank you cheers Anne.

Saved time in narrowing down what we could afford and help us get a better than good deal with the nursing home.
Good service, friendly helpful staff.Took a lot of pain and frustration out of the whole experience.

A visit from Dr Gita was very helpful. She showed a genuine interest in my concerns and took action immediately. Knowing she will return in a few weeks to see the results gives me confidence that there is a body who is concerned with the problems and downfalls of the Aged Care system.