The packaging is great the first time around.
The only thing I was super upset about was the quality of the ring after the exchange.
I ordered a 4.5 ring but it was a bit small so I exchanged the ring for a 4.75.
However, when the 4.75 ring came back, it came back in the same box. I mean, I would of at least repacked as how I would have received it the first time around. Presentation is key to everything. It shows how you value the look of your business.
Also, when the ring came back it came back at a poorer quality than the original ring. Almost as if you took the 4.5 ring and resized it to a 4.75. The ring also came back with scratch marks and dirty on the side. Markings that I could not get off the ring. This made me very upset because I had such high hopes.
I was originally super excited to get this ring but after the exchange you lost some of my confidence in the Quality.
With every business I feel like Quality and Presentation is key. Customer service is also very important. I give you points for customer service. Points definitely lost for quality and presentation the second time around.