Guru

Found a developer from India to develop a website+android+ios app for my business. Signed a contract, used a safepay. According to guru terms of service my money is guru's money once they get them, but they monitor the job too. If they find that the freelancer is unable to deliver on time – guru can work on employers favour… YEAH RIGHT! Not only in my case the freelancer was more than 1 month late, I haven't received a thing! No alpha, no beta test products. Absolutely nothing! Guru arbitration ruled that I was 100% right and refunded the last payment I was due to pay months ago to finalize the job. After I spoke about the rest of the money paid already, they closed my job on guru, then blocked messaging to the freelancer. I turned to guru customer service seeking help, and they ignored me for 2 weeks. Once I turned to PayPal (that's how I transferred my money), guru got in touch with me within a couple of hours! They only thing they wanted – to remove my dispute from paypal so they could discuss my problem with them. I refused and demanded 100% refund. No one from guru ever contacted me. They closed my account and removed all files I had there (luckily I saved it all on hard drive and still got it). PayPal refunded 2 out of 5 payments and accepted my evidence. Other 3 are still under review. AVOID GURU.COM BY ALL MEANS AND LET OTHERS KNOW THAT THESE SCAMMERS FARM FAKE ACCOUNTS TO MILK MONEY FROM PEOPLE WHO WANT TO START THEIR BUSINESS OR DO THE JOB. Just a hint, when you own a web service like guru, you don't have to rely on REAL freelancers. All you need a bunch of people who will sit behind the desk 24/7 and accepting jobs and taking money on safepay, pretending being freelancers. Absolutely fake service, 100% scam scheme. Just a heads up, if you were scammed by them, and paid with paypal, contact paypal and provide them with all you got. It helped me!

I was scammed by a developer on the site. The support will not do anything to intervene.

The developer was indian registered as US based.

Worse is that reviews are HIDEEN and not shown. They will only show reviews if both sides write one, so the scammer can continue taking people money and get away with it as you will never see a single negative review.

Actually that developer has managed to make 127k US when I looked at his profile today. I think they are part of the same website.

Avoid them like a plague

I subscribes to guru paid the necseeary fees ( which is weird thing), came with 0 results.
The projects traffic is so low that u can no depend on this site for a living.
I dont recommend using this site, in the same time there is better alternatives

Bunch of scammers on here. All lying on their profiles. Finished a job with a person that provided horrible work, then they changed their profile right after I paid

Posting one job has never been more frustrating. I gave up after four tries, and never going back, because Upwork's process was seamless. Long story short: just use Upwork or Fiverr.

For everyone else interested in the details: First, their terms a policies are strict–maybe this is needed. But, they're not clear about them. After a few hours of posting, they reject your post saying there's one problem. You fix it, then try to repost. For some reason there is an error message. You start from scratch again, then post. You get another rejection email in a few hours, saying there's another problem (WHY DIDN'T YOU TELL ME THE FIRST TIME?), you try fixing again, and are reminded that the site has an error forcing you to repost from scratch. Do that five times, contact their customer service, only to hear that I've been the one in the wrong for not abiding by their guidelines. Will not be going back to Guru.com

Where they fall short is the lack of vetting. I am a freelancer on there and a great provider. They do allow too many unvetted freelancers and clients to post. Caution is needed when using the site but I find them better than upwork or freelancer. Upwork and freelancer advertise high end clients and I found none ever.

They do have a support number but technical problems occur for myself and my clients on there which they can never solve. I see others complain about freelancers being from other countries while listed as usa. It's also true of the employers listed. Too many now list themselves as usa and Britain but turn out to be from underdeveloped countries.

The fees are more reasonable and support tries to help but more vetting and more help for support is needed.

Style guru shop customer care number… 8101143438. Style guru shop customer care number… 8101143438. Style guru shop customer care number… 8101143438

Worst experience EVER!!!!!!!!!!!!!!!! Wanted very personal information so we could pay our contractor. Upwork is a much easier way to monitor and pay your contractors. Stay away from Guru. When they send an email requesting information they can't even be bothered to say who its from and offer a staff member ID etc.

This site allows the freelancers to deceive the employers. Most of the freelancers are from India and Guru has a close relationship with many of them. Guru asked it freelancers and i mean it freelancers not all freelancers on the website, Guru asked them to pretending to be from the USA or Britain because the employers will paid more if the freelancer from USA Or Uk. So Guru let it freelancers to put the Residency in one of these two countries instead of their real residence in India and that will show on freelancers profiles. You can check Guru.com visitors from which countries simple search on www.alexa.com

Excellent service, they are extremely agile and attentive. Super recommend!

Tried to contact many UK Developers, all my messages were made to vanish by Guru after they complained that I sent the same message to various UK devs requesting a quotation. How else do I compare price quotations from various UK devs I have selected, unless I send them all the same spec? Complete waste of time and in my opinion, possibly prejudiced against UK devs specifically.

I'm not sure who it is faking the jobs either staff or a random person but most likely staff but someone is faking jobs..all these accounts posting a job with the same description layout and like 10 jobs posted and 0 paid etc…basically just so you spend more money on bids and upgrade memberships..must of used 120 bids and got 1 sale for $100 and after their cut i didn't even break even.

I have also noticed every time i send an offer its rejected and funny enough its because i'm English…try it, set your location to India then send offers then change it to UK and see your quotes automatically declined..clearly its because all jobs posted are by people from India and so on making them only wanting developers from there too..i feel US and UK developers on this website are at a massive disadvantage but like i said i have now confirmed the jobs posted are fake and its just a massive ploy to make devs spend more bids and then in turn buy more bids, just look at web jobs…there is atleast 20 accounts i have seen with like 40+ -posted jobs with 0 paid etc and they have the same descriptions and requirements! all fake! for every 20 fake jobs there is one real and they are spammed by 50 developers and because Indians will build you a road for $50 you can imagine the quotes they give..and because they quote like $20 for a custom wordpress site it means proper developers who actually have a sense of money and quote depending on how much time they will actually need they don't have a chance as who will pick a UK developer quoting $150 if others are quoting $10-$50?

AVOID

Ive been scammed in this site and Guru.com does not do anything about it. Any knows any class action lawsuits going against them? Im sure there are thousands of victims like me.

I needed online marketing. Found some great freelancers, guru payment system made it impossible to pay them. In the end had to ask the freelancers to post same job on a different platform (upwork), and got them payed no problem.
Guru customer service sounded very cold and indifferent when i asked for help. I will not do business again. How in the world do they stay in business?

Many jobs are fake and if you want to apply on jobs by verified employers you will have to take paid membership.

After many losses, this strategy has proven to be the best. Patience is key. Thanks mrs Alia khan

I paid for expedited shipping and my items did not get shipped until 5 days after order. I can鈥檛 speak on the items because I will not get them for about another week… way over the 5-7 business days I PAID FOR!!! ORDER #15253

Can not even apply job after the latest update, very stupid move!

I've been a victim of a scam. I was contacted by a "recruiter" at Guru who contacted me with a Human Resources at Mcmillan publishers. I made a one hour interview with him Steven Thomas. Then he sent me a $6900 for me to buy equipment (laptop, printer and softwares). I deposited the check and when I saw it in my account I was asked to pay the computer retailer. As soon as I sent the payment to a supposedly retailer, my bank realized the check was fake and bounced it. Too late. I had already sent the $1800 payment. Of course I feel dumb. But then I think my only mistake is to trust people. Big mistake. Big pain.

I was a victim of a scam. Lost $1800. I was contacted by a "recruiter" Aja Gardner who sent me to an interview with a supposedly Human Resources agent from Mcmillan publishers. The agent made a one hour interview for the job and then sent me a check for $6900 for me to buy equipments. I deposited the check and as soon as I sent the first payment ($1800) to a supposedly computer retailer the bank bounced back the check. Everything was very professional, very well made…

Really really bad if you have problems with a freelancer. 2000$ are GONE.

thanks for nothing. never again

A person named $#*!son Aganda gave me 20 articles to write in 10 days via Guru.com. Work was done, didn't get paid. Guru.com is nothing but scam. Try fiverr and writers bay

Went on the site looking to hire beta readers. Met a few, agreed on pricing, we moved to email for communication. Guru asks for you to verify phone number, photo of yourself, valid ID, and proof of address… just to do business with people online? I've been using other sites for years to hire readers and never had to do this. But here's the best partafter an entire day of back and forth with the freelancers I hired, they begin the projects, and Guru terminates my account. Out of nowhere. No explanation, just a random email saying they terminated it per their user agreement, and best of luck with my future endeavors… what?
I normally don't even write reviews. I went out of my way to warn someone, somewhere, about this $#*!ty ass website. Just go elsewhere. Don't waste your time. Seriously.

Very good service for those who are not fraud or scammers. Their site works very well as well as the clients are very polite and humble

They paid very fast. Buyers are Good