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recently i was reminded of gunbot by a friend but was sure that without all the keys and stuff you need when setting up the bot i was not getting back in.
i wrote a message in the contact form on gunbot.com
and after like 20 minutes i got an email from Pim,
they helped me efficently and fast with the little information i did have from back then when i was setting up the bot,
they helped me get the bot back up running and even when I stupidly gave them the wrong key they helped me change it to another one almost instantly.
I did not expect such customer service after 3 years of buying a product like a crypto bot
Gunbot withstands the test of time !
And many thanks to Pim !
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Haven't had a chance to use the bot yet
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The community help is very good! There was a very nice admin in the Telegram group that helped me with the first steps.
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The supporting channels in Telegram does reflect that.
The communication there misses the expected professionalism.
Instead of professional discussions about crypto currencies and their future market behavior plus which strategies are successful, you find low level communication which is enriched with teenager pics.
The product itself has certainly potential. Although we faced many times disconnections of the license server, which caused non availability of the tool. We are not sure if this is the real reason, at least this is what we are told. Compared to normal software standards the GUI needs to improved.
The configuration of the bots is not state of the art and not consumer centric. More in an early beta-status. Unless the target group is not serious traders but computer nerds.
There is potential for sure, Gunthar seems to be engaged and ambitious, but at the moment we can not recommend that tool!
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You buy the product and get a link to github where you have to find out yourself, which of the offered gunbot-versions there, is the one I ordered.
The tutorial which guides you through the installation process is incomplete. I was, after serveral hours, not able to connect gunbot to my KrakenFutures Account. The API Settings simply did not work. The Mac-Terminal stated:invalid-license, all the time.
Other than normal software. With gunbot you need to start on a Mac the Terminal first, initiate a start routine before you can launch gunbot in your browser. – common!
After some try鈥檚 to convince gunbot to run, the system went stuck in an error loop. You can not simply reset the whole process by closing the terminal window and start again. -No, you need to edit the config.js and set the start value to false. Common! – This is from early Windows / DOS times when we needed to edit autoexec.bat. This is definitely not state of the art in 2020.
Positive: the Helpdesk was available even on a Sunday and the guys did their best to help me.
Conclusion: The installation process is simply bad. The launch process of the software (start Terminal first…) is in the 21st Century, a little bit vintage.
How it works? I can鈥檛 comment yet. I did not manage to get it run so far. I hope the rest is better and more customer orientated as the beginning.
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The gunthy token delivery was fast (under 24hours).
I do recommend this reseller.
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Further, great program, can't wait till it makes his first buy 🙂
Great support help in case have some questions
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Great interactions with Pim over email. Always very helpful, patient and polite.
The telegram group, not so much. It comes over as a bit cliquey and not very tolerant of people that have genuine concerns on how trading strategies work for them. Certain people appear to be easily offended if they think you're casting aspersions on the veracity of their application (even if you didn't).
I've left the Telegram group because of this bad experience.
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I have spent a solid amount of time building my trading plan and backtesting various strategy settings, all of which have been critiqued along the way. I feel very confident with starting the bot for the first time and I do not think I would have made it this far without the support network they provide.
In my limited experience as a user, I think it is invaluable to spend time reading through the wiki guide, backtest your strategies and then build an organised system to follow. It will help you far more in the long run rather than just figuring out "how do I turn it on?". I think this approach is totally flawed as you will fail to understand the fundamental concepts of the software.
This product deserves a 5 star review ALL DAY LONG.
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Sometimes lacks intuitive user interface.
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Ergonomy: maybe their strongest point
Functionnalities: not impressed at all by their name dropping of strategies here. I have had difficulties using them and had some bugs in their execution with some more than annoying slippage.
Connectivity to exchanges: good access to the largest crypto exchanges.
Pricing: what pricing ? I was suprised that their webpage does not even show any pricing grid. I thought it was mandatory for a retail offering.
Overall, stay away from this provider as they do not bring any added value compared to the historical players in this field.
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