-bad breakfast.
For a 27 000 dkk stay, you could expect a decent breakfast, but instead you are served hot dishes which are cold. Waiting for waiters, as they walk demotivated around
-Location
Saying train station is 100m away, but thats if you pass on the train tracks (not friendly for kids and disabled, as stated on their website)
-fake marketing
a lot of the stated things on the website isn't right
-misleading concept
If the concept of you hotel is feeling like a guest, you would not expect no discrimination being there as a guest. There is not one single smoking zone in the whole area, and you can not even smoke on the private balconies as they will fine you for 1500dkk. But the receptionist and the chief manager can happily smoke in hotel property right in front of you, ironically after fining you. That doesn't seem like a hotel caring about their guests.
-Rude customer service in the reception
,