,
On Sunday, 30 Oct, I waited for my delivery scheduled for 9am to 1pm and it did not arrive.
After rescheduling it again yesterday for today 12noon to 5pm, Guardian Singapore's preferred delivery company TA Q BIN sent me an automated absent notice SMS and asked me to reschedule for yet another delivery when here I am waiting for my parcel.
After 30 minutes on the phone with TA Q BIN and their supervisor, I found out that the driver indeed did not make it to the address provided as he "did not know" how to get there.
As ridiculous as it sounds like a surgeon does not know how to operate, my parcel has been rescheduled for Thursday, 3 Nov at no fault of TA Q BIN and Guardian but mine for trusting incompetent businesses with my money.
,
On Sunday, 30 Oct, I waited for my delivery scheduled for 9am to 1pm and it did not arrive.
After rescheduling it again yesterday for today 12noon to 5pm, Guardian Singapore's preferred delivery company TA Q BIN sent me an automated absent notice SMS and asked me to reschedule for yet another delivery when here I am waiting for my parcel.
After 30 minutes on the phone with TA Q BIN and their supervisor, I found out that the driver indeed did not make it to the address provided as he "did not know" how to get there.
As ridiculous as it sounds like a surgeon does not know how to operate, my parcel has been rescheduled for Thursday, 3 Nov at no fault of Yamato Transport's – TA Q BIN and Guardian but mine for trusting incompetent businesses with my money.