GSMWEB.nl

Super service.

I been ordering from GMSEASY seance 2012 antil now and I am happy with dill they offer.

I ordered the iPhone 11 Pro on launch day. Of course I understand that there will be delays with deliveries.

After almost one month now I still haven鈥檛 received my phone. After about a week I emailed them and asked about the status of my order. The next day I got an email saying I could expect the phone within 1-2 weeks. 2 weeks later I called them. They said that my phone would be delivered today, because the iPhone was back in stock. Unfortunately I never got a delivery message and I can鈥檛 reach them today, because it is a Saturday. So the phone will not be here before at least Tuesday

I highly recommend NOT to get your phone at GSMweb.nl. Their customer service is difficult to reach (sometimes 30 minutes on hold). They make promises they won鈥檛 keep. There are good suppliers in the Netherlands, unfortunately GSMweb is not one of them!

Trusted, well inform (communicative) and quick!

Good service

Atrocious customer service. Maybe only you are a foreigner in the Netherlands, though? They are set up as an online company and you can't complete the process online, and that's where it really falls apart. I've called them dozens of times and its been more than two weeks and I still don't have a phone!!! Most of their customer service don't speak any English – in the Netherlands! So they hang up on me! It's unbelievable.

Best price and very efficient.

De communicatie via de mail en afronding bestelling is zeer goed verlopen

Really bad experience. My new mobile was lost by PostNL twice now and no help from Customer Service at all. Just buy from another shop as they don't really help in case of issue!

it is good only for sim only.
i ordered one kpn contract with iphone x 256gb .
first i called and they replied that they dont have in stock on Monday.
i called monday again the reply was "call Thursday" and i signed the contract i can not cancel it anymore. and they dont know when they will be able to complete my order.Thay client service was just repeating "you cant cancelk the contract". and she had no solution at all except asking to wait and call thursday.
may point is if you dont have product in stock , why keep offering on your website and getting the contarct signed and making the clients your victims?

Super snelle levering van de iPhone 8

Good and fast service ,recommend this website

Very slow process. It took nearly 3 weeks to organise contract as I am from overseas. Very annoying.

Best prices. Fast.

top service…

Very good service…Fast and prompt

Excellent fast service!!

Extremely rude and unhelpful customer service if it can be called service at all. The company doesn't live up to the promises and doesn't want to solve the problems occurred because of malfunctioning of their website.

Expected delivery date 24 hours
Delivered after 20 emails and 30 phone calls 15 days later
Rude staff
Worst every customer service experience
Unapologetic
Loss of business
Loss of my reputation in the market for not being able to receive and make calls to my clients

Your customer service on the line are not so proactive and friendly.

I would rate even lower, but its not possible. These shitbags have no idea what it means to offer and enter into a contract. Completely screwed me, waiting 6 weeks before they told me that my order would not be filled. No offer of compensation, no sorry for screwing me on my current contract.

AVOID THESE JERKS AT ALL COST!

another day . another shameless extension of the delivery date. now its 19-10.
when i asked for cancelling the whole thing, below is the reply

"Unfortunately, we are unable to cancel your request. This should always be indicated within 14 days after our subscription has been activated by us. Because your application has been activated on September 30th, the 14 day call time will begin then.
For this reason, we can not cancel your subscription"

how can you have a contract without me getting the product.. unbelievable.

Perfect en……supersnel in huis!

Superservice en snelle levering

Good service