Grovemcfelixstowe

This surgery has nice enough clinical staff, dreadful reception staff, clueless admin and an awkward telephone-only, same-day-only booking system that keeps you on hold forever. We put up with that for about a year, but the final straw was when reception staff started acting like guard dogs whose main job was to keep away undesirables (such as anyone accompanying a patient for mental or physical support). I know it鈥檚 coronatimes, but this has gone too far and we鈥檝e gone elsewhere.