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On looking at our chosen vehicle the sales staff explained everything to us with no pressure sales tactics made sure that the disabled family members comments were listened to.
As we had been looking through the Ssangyong range before we eventually chose the MKV Musso pickup truck and had the hard top and a few other accessories fitted, on collecting the vehicle the young sales person noticed that they had not put enough fuel in and asked a colleague if they could go and put some in on his return even helped transferring the disabled family member from their wheelchair and explained the electric seat controls to her.
I honestly do not know what the one star review is all about but the service we received was ten star even when they were rushed off their feet trying to serve more than one customer at a time.
Being old school customer service so if I thought receiving poor service would say so.
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Suppose you were like my wife and I buying a Picanto from Grovebury Cars.
The Sales Team was very unfriendly. I lost confidence in them. I stopped buying the car.
After they knew I stopped buying the car , they forced my wife and I to give them 拢300 DEPOSIT for NOTHING in return.
My 拢300 which I worked to earn – NOT THEIRs – they FORCED us to give to them.
GEORGE , the General Manager, said he would speak to another Executive Manager.
They never replied back , nor answered any further contact of mine by telephone or email.
They are SCARED to return my 拢300 BACK to me – I worked hard for it – THEY JUST TOOK IT for nothing in return .
I HOLD the RIGHTFUL TITLE to MY OWN 拢300 – whether they have used it or kept it in a bank, I RETAIN THE RIGHTFUL , MORAL TITLE TO MY 拢300.
I am still awaiting them to RETURN MY 拢300 – if they are not SCARED To give it back.
Until then, I would tell my friends and relatives, do not buy from Grovebury Cars nor from George Viscoglis , the General Manager, until he returns my 拢300 plus interest , if HE IS not SCARED to RETURN MY 拢300.
Thank you all to help me get justice.
No matter what they say, THAT IS MY 拢300 taken FOR NOTHING !
WHY DON'T they give Their 拢300 away for nothing ? How would they like it ?
They have not responded to any more telephone or emails for over a year – I know GEORGE VISCOGLIS IS SCARED to reply because he wants to keep MY 拢300 .
BUT I RETAIN FULL TITLE TO IT, whatever they have done with it !
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