April
3 weeks ago
You guys are screwing people over with not extending vouchers at a time like this,
Golf courses are unwilling to honor vouchers once they expire. That crap! I'll stop buying vouchers from you from here on out. You should be giving people a grace period on these vouchers at least for 4 to 6 months due to the pandemic. Unsafe to travel at this time, so now I've got 6 vouchers that have expired and the courses are not willing to honor them, this sucks! I'll for sure use golf now verses you from now on.
Bad business and greed from courses that won't extent time on vouchers
Cancelling my account
Golf courses are unwilling to honor vouchers once they expire. That crap! I'll stop buying vouchers from you from here on out. You should be giving people a grace period on these vouchers at least for 4 to 6 months due to the pandemic. Unsafe to travel at this time, so now I've got 6 vouchers that have expired and the courses are not willing to honor them, this sucks! I'll for sure use golf now verses you from now on.
Bad business and greed from courses that won't extent time on vouchers
Cancelling my account
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Shaun
6 months ago
Love this site! Although there is some restraints on early tee times, they actually are great deals on the courses. Most golf sites literally take off $5 then charge a convienant fee? So Groupgolfer I keep close for great deals and opportunity to travel some distance to play some golf!
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Ciara
7 months ago
My husband and I (mostly I) have been using GroupGolfer for a couple of seasons and are quite happy with our purchases. Yes, we usually have to play after 11 am but feel it's a fair trade for the value received. The pandemic has made it challenging to make the expiration dates but, seriously, you can't reasonably blame GG or the courses for that. Satisfied and will continue to purchase GG vouchers.
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Gene
7 months ago
Over the past six months, a group of us have encountered an on-going customer service issue with this organization. Due to the Covid-19 issue, we bought, then sought to cancel around two dozen advance reservations or Groupons from this company. We would have accepted refunds, extensions, really any combination of accommadation.
To that end, we called in January. No return calls ever came. We emailed in February. We got a reply that they were "looking into the matter" and their email asked for our patience. We followed up with emails in March, April and now July. They have our money. They didn't pass it down to the courses. They are ringing their cash register in 22 states. They don't return calls or emails. Our next step will be to the attorney general's offices in a few states, because, you know, "we're all in this together." Gimmee a break.
To that end, we called in January. No return calls ever came. We emailed in February. We got a reply that they were "looking into the matter" and their email asked for our patience. We followed up with emails in March, April and now July. They have our money. They didn't pass it down to the courses. They are ringing their cash register in 22 states. They don't return calls or emails. Our next step will be to the attorney general's offices in a few states, because, you know, "we're all in this together." Gimmee a break.
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Christin
7 months ago
Have been using this for 2. years with 3 friends and it's a great way to save on fees , and we haven't had any problems and all the courses we visited have been super friendly and in good shape. Because of weather conditions on one course the driving range was closed( included with coupon) they gave a a free drink at the turn
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Joan
1 year ago
There was an EXTRA charge at Chula Vista in the Wisconsin Dells of $72.97 per room per night for "tax and resort fees". No deal at all.
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Jarrett
1 year ago
We played Pelican Bay yesterday. The tees were very thin. The greens were small and full of bare spots. So much so that the pins were always in the center away from the bare spots. The flags had no rhyme no reason to the color, front, back, or middle. The edges of the traps were very ragged. Never saw any worse and have played many courses! Only saw one person working on the course and started at 9 AM. Usually on Mondays the course is full due of workers to weekend. Bridges and paths were falling apart. We could not even stay on the paved paths because they were SO bumpy and in a few places washed out. I had asked about hurricane damage when I booked and was told it was fine and all had been taken care of. Building is very well kept up, but the course itself was not kept up at all. Very few people were playing. NO WONDER! Will NOT GO BACK!
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Kathleen
2 years ago
Group golfer sells these and then does not manage the course relationship and terms in the same way Golfnow and Golf18 do. They don't care if the course books tournaments every weekend making your use after 11:00 on weekends impossible. They will not refund regardless of course conditions, circumstances, etc. An advertised deal at $49 value for $23 is not a value if the greens have been aerated. I was a regular buyer, but no more.
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Roman
2 years ago
I Placed an order for Golf Balls on Feb.4th '18. My account was debited Feb 6th. It stated on the order form that my order would be shipped by Feb. 6th. It is now March 12th and still have not received it. I've tried to contact Customer Service via their Website email many times over the past two weeks with no reply. I have phoned there customer service number approximately thirty times, and get a recording, "Not Available". I will never order another product from this Company.
"BUYER BEWARE".
"BUYER BEWARE".
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Daisy
2 years ago
I've used over 400 reduced priced rounds in the past 5 years. I've used them for an annual golf gathering of of 16 players 4 rounds of golf each aside from my own personal use. Never have I had a problem with Group Golf or the Course's I've chosen. Can say enough good things about it to date.
Mike
Mike
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Carlton
3 years ago
My wife bought me a gift certificate in 2015, and every time I go to look at the "Deal" it is for some lame book, training device (A la Tin Cup-Movie reference), or some course in the middle of no where. I never get any any deals "emailed" to me, and every time I check in to see if there is an actual golf deal, they have my address set for the state of Michigan. I have checked my settings over 50 times with no exaggeration which has my proper address here in southern California, but yet Michigan comes up every time. If you are lucky to catch a "golf" Deal in your city-great, but good luck for southern california.
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Antwan
4 years ago
Drove a ways to play golf with some friends only to find out that the voucher wouldn't work. We all pd full price to golf at the course due to the travel time put in after tried contacting customer service and months later still no resolution. Highly upset that the only suggestion that they gave was to make the trip and try again.
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Patrice
5 years ago
Yes- There are some restrictions on the deals about when you can play, but for the most part, I haven't had a problem with tee times, etc. In a way, I like it better than GolfNow because the deals here are better. But the downside is you don't have as much choice about which course you can play and when.
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Antoinette
7 years ago
Group Golfer is like a daily deals site but for golf, which in my humble opinion is a pretty good idea. The deals are legit–mostly decent courses and decent discounts. There are some restrictions on the deals about when you can play, but for the most part, I haven't had a problem with tee times, etc. In a way, I like it better than GolfNow because the deals here are better. But the downside is you don't have as much choice about which course you can play and when.