Groove Bags

I ordered 2 pairs of shoes – one for myself and one for my daughter. They are really cute, but no stretch and even though I ordered a size larger than I normally would, they don't fit me. They took months to come.

I've ordered multiple shoes over the years, and the designs are great. I'm a middle school science teacher and these shoes are a fun way incorporate science and get the students talking. Shoes look great and and the customer service is one of the best I've seen. I accidently ordered the wrong size of shoe, but they were more than willing to accomodate me and send me the correct size. Despite the pandemic, the shoes arrived within a reasonable amount of time.

I had a great experience with Groove Bags this Holiday. I ordered two pair of shoes for my son for Chritmas. They arrived when they said they would. Not the case with all packages this year and this past December…
Due to my bad ordering the shoes were too small. I emailed to see if I could exchange for a larger size. I got a very quick response just needing to verify new sizes, so they could send them right out. Best part is I don't need to do anything, and can donate the shoes that are too small to a shelter that can use them. Win, win, I love any company that does this!
My son absolutly loved the patterns on the shoes, and cannot wait for the new ones to arrive!
I had emailed Groove Bags prior to the arrival of the shoes, and got a quick response that time, with my question answered first email.
I will be a repeat customer.
Scarlett W. – NY

Groove bags (not all they sell by a long shot) with Boots, shoes and handbags in beautiful artworks and great quality. I have been shopping with them for years and have bought many gifts for friends too.

I ordered some canvas shoes with my cats picture on them. They came in good time and I was very pleased with the product. Very cute. Unfortunately I ordered the wrong size. When I approached the company they were prompt in replying and extremely helpful and the situation was resolved quickly and very graciously. In these times it's great to find a company who has a strong moral obligation to their customers. Well done Groove Bags

Due to Covid and availability of in store shopping i started my Christmas shopping in the fallI ordered the buy 1 get 1 free shoes and i ordered the incorrect size. I had placed my order on September 26 & received it on October 22, i was expecting that it would take some time to receive as the shipment came from China so i was pleased with the shipping time.

I had contacted Groove Bags about their return policy (and explained they were ordered as a Christmas gift) and was told that normally it is a 30 day return policy but due to shipping time from covid they would gladly exchange them. I was very pleased with the prompt response and the effort made to get me the correct size. I am pleased with the excellent customer service provided and will be definitely ordering again now that i know the correct shoe size (note: i am in Canada so i was unfamiliar with US/UK) shoe sizing)

Thanks from a very satisfied customer.

L. Hall

I ordered these shoes in October (18th)and they said that it would be here around early to mid November, boy was that wrong they showed up December (21). They show off as a local family owned company but when I searched for the shoes they were shipping from China. The slip ons I get are not stretchy at all and one of my shoes came with some orange marks on them. I highly don't recommend unless you want to over pay, wait too long, and get poor quality products.

Just discovered this site &ordered 2 pair of their canvas shoes. I love love them! I can't wait to order more. Very unique. Great customer service.

I have made multiple purchases from Groove Bags, mostly shoes & phone cases. They are one of the few US companies I could find who made interesting cases for my not-an-iphone. Their shoes are super comfortable and hold up really well; still have my first pair after 4 years of use. The design selections are incredible, and special orders are possible. Whenever I have had a question or problem, they always reply almost immediately. I am surprised at some of the negative reviews; I have always had a great result.

I love everything I have bought from you but this latest order was all for me. Usually I am spoiling one of my neices or sisters but this bag is all mine and it is wonderful. Perfect size, top quality, arrived quickly, perfect condition. I couldn't ask for anything more. I am just over the moon. Everyone should buy from Groove Bags.

I ordered 2 pairs of shoes and one had a small flaw. I emailed customer service and they sent me a replacement.

Each bag and mask that I have received has been exactly what was described. I love sharing them with friends and family. It is easy to give a gift that is quality and and appealing without breaking the bank.

Last month I bought a mask and was very satisfied. It is a science mask and the colors are very beautiful and vivid. The quality of the mask is very good. It was accompanied by two filters which are very helpful. I am very satisfied with the beautiful design of the mask, its good fit and its perfect quality. I am also very satisfied with the very good service of the company. I was constantly informed about the shipment of the mask from the day of the order until the day of its receipt. I recommend it to all. Perfect! Excellent!

I ordered face masks from them. I love how light and colourful they are. Very good product. I was a bit worry about the delay, but as soon I communicate with the company, someone took care to answer me and made sure to track my order!

I ordered a mask recently from Groove Bags. It is one of my favorites! Wearing a mask all day, many get hot and scratchy but this is soft and cool, stays up and doesn't make me sweaty. Definitely one of my favorite masks!

I also have a pair of their boots and two pair of sneakers, all very cute, comfortable and true to their size chart. Some shipments did take a little while, but it was worth the wait!

Groovebags offers the opportunity to create a personalized and fun pair of shoes, bag or face mask. Great company to work with!

I have bought several things from Groove Bags and have never been disappointed. They have so much fun stuff for people with distinct interests. I get comments on their products regularly

Groove Bags customer service is immaculate! I received my shoes, just the way I ordered them. However, I did not like the fit. I contacted Groove Bags, and received a reply and resolution within 24 hours. Now, I am currently waiting on my tracking number for my two pairs of shoes they are replacing for me. I would definitely recommend these cute and fun shoes!

My tennis are unique, I love them! Superlative costumer service.

My tennis are unique, I love them! Superlative costumer service. Definitely, I will buy again, fo' sho!

Can't say enough!
Elated with my order!
FIVE beautifully designed face masks!
Fit is comfortable and feels great!
Fashionable safety!!
So happy!

Lydia – Toronto, Canada

Fit is fabulous!
Comfortable and colourful!
Fun and essential necessity.
Ordering more!
Best I have found!

Lydia-Toronto, Canada

I LOVE my masks from Goove Bags! I also LOVE my bag (sunflowers), it took a little longer than I expected, but then again, with Covid and coming from so far away, that's normal. I am SO happy with my amazing products! 🙂 Thank you!

I ordered a pair of 鈥?dachshund 鈥?sneakers for my daughter in law. Just as I was notified that they were on their way to California, my Son and his wife were forced to evacuate their home due to the Fires. Along with all of
my other worries, I realized the shoes were going to try and be delivered but would probably not make it.
I called customer service and spoke with Trish. She was amazing! Very kind and empathetic and told me not to worry. 24 hours later she told me a new pair of shoes were ordered and on their way to my home in Illinois at no extra charge!!!
I was amazed. In these days of uncertainty it鈥檚 nice to feel some one is listening.
I had also purchased sneakers with chickens on them! They arrived and they are adorable!!
I鈥檓 very pleased with my purchase and with the customer service at Groove!

I love all my GrooveBag purchases so much I can't stop talking about them!
My Pomeranian boots and tote bag are real conversation starters. I actually had a man stop me in the grocery store to say "Those are the coolest boots I've ever seen!" No matter what Your groove is, you will find it on
groovebags.com. Life is better when your groovy.