Almost a month after placing my 拢80 order for several products, I'm still yet to receive:
1) the products I ordered
2) confirmation of dispatch
First suspicions raised when I received an email from "Lucy" (@mensskin.co.uk), and she stated that one of the products I ordered (kiehl's midnight recovery eye) was out of stock and also discontinued, so could she offer a like-for-like, and i accepted. Lo and behold, this product is still today available on their website.. hmmm?
Anyway.. I've had several email exchanges Lucy (last of which appears of gone unnoticed without a response), but as yet, I'm still waiting to get a creditable, actionable response 馃様
Templated response's so far included the same information "we'll look into it", "I'm sure you'll get your order soon", and to blame our key workers with "severe Royal Mail delays" (1st class delays are at best 3-5 days ATM love.. not a month).
Thats my gripe over.. You've been warned.. shop safe