Green Stuff World

I paid for my order more than three months ago with fast delivery, but it still hasn't arrived. The seller wants me to wait further and does not return the money. I want to warn against shopping from this seller: you may not receive your order and lose money.

They have great looking products, but ive ordered twice and not received them.
Ordered once from Ebay, 30+ days and it never arrived. I was given a full refund in this case.
Ordered again, but from their store where I was given the option for a 5-7 day delivery time. I have just now been sent an email saying the delivery service sent it to the wrong address, so it is being sent back to them, before I can get sent another one. What is going on with this company?

Can't fault their products, no issues there at all. But, and I know Covid is still an issue but after chasing for 3 weeks for an update on my order, I took to twitter for an update from the courier to be told "The product chosen by the sender to send it to you does not have a fixed delivery time." In other words you pay for the "you get it when we can be bothered" delivery service. So yeah, 5 stars when they can sort that bit out.

If you a interested in the miniaturworld & looking for excellent products & quality & value for money. This is the best company for you. There sales & services are excellent. There shipping is excellent

I purchased some materials via Ebay and after 2weeks I thought I'd contact them to find out where my stuff was. The reply I got was claiming that the low price paid for post and packaging meant that I would have to wait up to 30 days, this is complete rubbish, lower postage and from China and the same materials arrived with 10 days.
Having never received the goods and getting no joy from GSW I left negative feedback on Ebay but they had this removed. Their profile on Ebay is obviously a falsely boosted one. I found GSW to be rude and unhelpful and I am lucky my order was not bigger or I would have been greatly out of pocket waiting on refunds which they are dragging their heels about.
This is a company to avoid.

Usually GSW is on the level, they deliver quickly across Europe and their pricing seems fair, but I was surprised to find they routinely remove any negative feedbacks on eBay to maintain a 'trusted' status; this came up when I was unsatisfied with one of their namesake products and left a review to reflect this, which was promptly removed by GSW.

orderd for the first time from these guys and i still haven't received my package. the company they sent with does not recognise the tracking they provided and i have sent 3 emails to ask why and what is going on with my order. they have not replied at all.

Edit: I finally got my order, the paints were all gammey and the flocking looked like grey nasal trimmings (was supposed to be brown).
when i talked to them about it they treated me as if i was a complete moron (telling me paint looks different depending on the light) as if i were blind and couldn't see for myself, they told me i need to shake the paint (again i know i have common sence) and also admited they could see the flocking was grey not brown as advertised.
i asked for a refund and to return the dodgey products….they said no….
and i quote "its not worth it for us to do refund returns".

so i am now left with 拢100 worth of reject line crap.
Do Not buy from these guys…..if you are unhappy tough cookies because they already got your money.

Terrible customer service and delivery times. I placed an order where I paid extra for fast delivery (5-6 working days). When 6 working days had passed I had still not received my order and proceeded to contact customer service. The answer I got was that my order was on its way and was still "on time", and the reason they deemed it to be still on time is because it had not gone 6 working days since they SENT the order, and thus I would not receive a refund for the extra amount i paid for the so called fast delivery. Note that all products on my order were in stock and available for delivery. It took them 3 days (!) to process and send the order, and they do not count that time when they specify the delivery time, so when they offer express delivery for a higher price the express delivery only refers to delivery time after the order has been sent!? This has to be the dumbest thing I have ever heard of, according to them you can literally pay extra for an order to get a faster delivery but they can wait however long they want to before they actually send the order.I would strongly recommend anyone even glancing at the option of paying extra for faster delivery to think again.

Their products are cool but I will never order directly from them again.

This company came out of nowhere, a few years ago (as of the time of this writing), but they came like a Khorne Berzerker on a rampage! From the moment they started out, to even now, and the foreseeable future, they've been fierce and relentless with how awesome they are. I can't rave enough about how great their service is, their ever-increasing product lines are just awesome, and even their prices are fantastic. Heck, even their shipping times are great! Though they're based in Spain, don't let that hold you back. Green Stuff World should 100% be your first stop, every time you are on the hunt for hobby supplies for building and painting scale models, miniatures, even railroad. They even have loads of items to help you with working on cosplay stuff! I've dealt with them for years now, and see no reason to stop any time soon. GSW is grade-a top-notch all the way. TEN THUMBS UP!!!

Great catalog, and super attractive prices. Ordered many times and will again.

I have ordered many times and always receive my orders very fast. The paints are amazing. Everything I have ordered is an exceptional quality! Keep it up, you have my business! Michael

I like GSW product range, as well as their service and prices. Can recommend.
From Denmark with love.

I used rolling pin to build a bridge for dnd! It's fantastic! Easy to use, they create very beautiful textures in a short time

Cool and hard to come by stuff. Easy shop to use, and fast delivery. Recommended by me. ?

Green Stuff World is quickly becoming my go to company for unique hobby supplies! I can鈥檛 recommend them enough

I have great experience with GSW, they have many great quality products

Great products, fast delivery. Would recommend GSW to all my hobby friends.

Said 10-20 days delivery.. Got mine after 5 days!

Good service and good stuff and fast delivery. will shop there again!!

I've ordered from GSW many times now, always suprised with the fast delivery, and the quality of the products! – Amazing prices too. Really worth it! 5/5 will shop there again!

I first found GSW years ago, back when they were only doing sales from eBay.

Since that time GSW have become my main supplier of hobby supplies, because their shipping rates is low and on level with ordering directly in Denmark.

GSW is a dangerous site to visit, as there's always more stuff you suddenly need.

Having made more then 10 huge orders over the year, I've never experienced any bood good service. Only once have I needed costumer service from a package error, and it was corrected right away.

Amazing products that I can't get locally, fast shipping as well

Fast shipping! Good stuff! Recommended!

Being a sculptor I order all my stuff from Green Stuff World and so far I didnt had any problem . Fast delivery,great materials and tools.
Recomended Green Stuff World to a few my fellows sculptors and they are also very happy with quality and service.

Got the small maple leaf leaf cutter and it鈥檚 really good. Will be picking the other ones up at a later point. ?