Green Dot Corporation

I would highly recommend you do not purchase a MoneyPak card or have anything to do with MoneyPak they will scam you out of your money and then the customer service will not help you at all it's horrible they did nothing but lie to me and they're going to tell you that they're going to issue a refund which takes two weeks so if you have an important bill to pay I wouldn't advise you to use MoneyPak because it won't get done the service is horrible the customer service is horrible this whole thing is a complete joke

Absoltely horrible experience. I bought a moneypak Cinco De Mayo and all I got was error error error and no customer service. Im bitter I just got my refund that was short the fee today. Avoid this company like the plague they programmed their phones to never get a human and when you finally get a check refund they stilll take the fee. Are you fricking kidding me. ( I dont wanna swear). This company is broken and every staff member went on a Covid-19 Vacation. Moneypak should be pulled off the shelves its worse then a banking system of a third world country. I gave them the benefit of the doubt and even at times over the first few days and 20 something hours of trying to deal with it I began to think I was broken. But F this company I hope some class action lawyer wants to take the case because this company sucks b_lls. F__You Green Dot I will continue to waste my time bad mouthing your company. This whole process has made me infuriated I will never give your dirtbag company another cent and I hope to take as much revenue from your company as I can. I'm not gonna make threats but your company has made me so angry I still want to get revenge. I'm the nicest person too what the hell GreenDot this is like the first time in my 35 years of ever getting this angry.

I can't load the money and I can't request a refund because their website doesn't let me. There is no way contacting a real person. MoneyPak is a fraud.

This company encourages fraud.
I lost $800 and the response from customer service over a week later simply said "Sorry for the delayed response. It's been a while since you contacted us. If you still require email assistance, please respond to this message and let us know how we can help".
This is my worst experience with a company ever. I will never use their cards again and discourage anyone else from using them.

Money pak is legit but [email protected] is a scam do not send any information regarding your money pak to this company. I just recently found out they were fraudulent while trying to get assistance on expediting my refund process with greendot and came across the email on a site such as this. I realized it was a scam when I emailed them and every time I received an email response it would have a different generic name at the end of the message. Then I was called out of my name and disrespected. Thank god the refund process was already initiated before I reached out to this fraudulent email account. DO NOT EMAIL [email protected]

I have been scammed out of $190.00 by a person or company pretending to be Moneypak! They continue to harass me & I have no idea how to report them. I have over 130 emails & multiple texts. Can anyone help????

This company is a complete fraud. Had a $100 Moneypak. Site said I failed verification process. No live people to talk to. Finally reached customer service at [email protected] . com. They mailed me a refund check. Took three weeks. Will never use their service again!

This is the biggest scams company ever.. I got a f.. moneypak from Walgreens when signed in on line it said that it's already used and nobody scratched it was just me.. I contacted on line for a complaining and this scams said that i won't have a refund

We are sorry the the issues are customers are having. Our website is currently experiencing technical difficulties. Please reach out to us directly at [email protected] so we may better assist you.

I didn't even want to give it 1 star!!!! The worst company ever. I bought a moneypak card at Walgreens yesterday and when I scratched the back off to retrieve the 14 digit numbers so I can load my GreenDot card there was only 10 numbers and it was missing 4 numbers. And of course the store isn't going to give you a refund even though it wasn't my fault for the defective card that the store sold, so I had to submit a claim online. This company has the worst customer service and no available representative to speak to and now I have to wait almost 14 days or more for a refund. I think all of this is ridiculous it's a big scam and fraud… I will never use green dot again 馃憥馃憥馃憥馃憥

I will never get a moneypak again!!! Has no customer service I have called multiple times get put on hold for 3 hours waist of my time even sent emails no reply back. I can't even make a account to transfer my money to my green Dot card. Then when I get hold of someone they tell me I can't use moneypak can't even explain on why I can't use moneypak! They told me just get a refund SMH that's why I went to purchase a moneypak so I can use the card! Crazy to because they have my social number now and my phone number where they send you verification number. So now they going to tell me I can't use moneypak but yet they took all my information something not right here!!! And yes I used the web on back of the card!!!

I bought a green dot prepay credit card visa. I put 150.00 cash on it then I tried to use it so I had to stop what I was doing and register the card not so bad but then it would not work at all. So I call the company and got nothing but the run around. After 2 months 1/2 dozen email and hours of my time it finally cleared my money. I didn't get back any interest on my money but they got there money.

I can't load the money off the money pak card. It says it takes about two weeks to get a refund and they don't give you the fee you paid for the money pak card back. There's also no real customer service. I still haven't gotten my money back.

After difficulties with other online banks, I switched to Green Dot and am glad I did. Cash Back, Early Direct Deposit, Overdraft Protection, No Fee Checking, free ATM withdrawals, and app features that actually work! Customer service could be better, but certainly isn't any worse than the big traditional commercial banks. Green Dot has definitely grown up beyond its prepaid-card roots.

Can't help me get my money back for a moneypak I purchased

I purchased a Moneypack and followed all instruction and called corporation for the last 3 days and no one has the answer to how or who I reach about these cards I purchased. I have called every where and done a police report and still cant get no help.

no live support.
often has problems needs a refund and takes 2 weeks.

Cannot reach customer support.
the refill cards often have problems and need a refund

Green Dot Corporation. Owned by Walmart Stores, Inc. Safe website.

not giving me my money

i bought a moneypak from green dot and i was going to give it to someone and put it in a card. when i was going the lady told me the green dot card didnt have any money i called green dot company and they said i had to make a report so they the police could call green dot and they could give them the information of the person who took my money.

I bought a money pak card from a corner store.. and they store didn't tell that I had to use the PIN number on receipt.. I called Greendot because it said "internal error" when I tried to use the card number after numerous calls back and force to Green dot with them trying to figure out where the money went… I used the PIN and the money was there..but I had waited almost a month. Lol