Grandgreatshop

Ordered elephant peek a boo, payment taken in November !
Never received !
I sent several emails and never received a reply
Do not order anything !!!!

I ordered two necklaces for my granddaughters on November 20, 2018. I received an email that the order had been shipped. On December 5, 2018 I emailed them that tracking (17Track) said it hadn't received it. Since that date, I've emailed "customer service" with no response. I've accepted the fact that they stole my money and I won't receive the sweetest necklaces for "Grandma's Girls". I just hope that others will read the reviews before ordering from Grandgreatshop.

**Update – finally received my order 2. 5 months after ordering (and after countless emails and requests for a full refund and still no reply from them!!!) only to open it and it be marked** Placed my order on the 15th of October for a baby sofa. Have have email contact previously but since I have started chasing them on my order, I've not had any replies. I'd been asked to confirm my address twice. My deliver was apparently attempted on the 1st November but I had no royal mail card through my door to advise and I've got nowhere further on where my item is. Won't be ordering from them again!!!

Ordered elephant peek a boo on 18th october, payment taken 20th october no response to my emails and still not recieved the goods will be contacting trading standards and claiming a refund.

I ordered 2 items 2 months ago. Still waiting for 1 item but received 1 item 3 weeks ago wad a Xmas gift. The item that hasn't come is a Xmas gift but too late now. Really unhappy and have emailed 4 times now no response from company.
Shall not be ordering ever again they have taken my money.