Grande Communications

Switched to Grande from At&t uverse internet which cannot handle more than a few houses. Our entire lane was on it as promo's then everyone left to Grande.

Prior to Youtube TV I took Internet bundled with TV with the Tivo. The base prices are amazing but Grande has the highest charges for the cable TV part. I could never understand it. It makes the bases prices bundled which sound amazing skyrocket to prices no one would pay today with Youtube TV and others. I called CS for discounts on TV they could never do anything said the price is what is with all taxes and etc. So after 4 months I dropped the TV part and never looked back. The internet part is cheap with taxes and nearly no issues. Once in a while an outage during peak times but Grande does most of the network work at 2am. CS is Texas based so easy to get issues fixed. Speed paid for is always given with no data caps.

I called customer service because because Grande increased my monthly bill by $70 to $210. This $210 is for Cable and 200MB internet. No movie or extra sports channels. No phone. This is insane. All I asked is that Grande match Spectrum market prices. Grande Reps said "we don't compete on price" and refused to be market competitive.
IF you choose Grande, expect your bill to start exploding every couple of months. I'm leaving Grande.