Grand Luxury Hotels

When you pay and no problems everything fine. If problems they disappear.

Always look at the collection in Grand Luxury Hotels before booking anywhere & always book through them as they have the greatest choice of rooms & great benefits.

I鈥檝e used this service for a number of years. Very professional service with attractive benefits when booking with the Grand hotel service.

Always great service!

Good, always good, nice and friendly staff. We like this experience every time we visit it.

We booked 1 night at The Plaza Hotel, New York through Grand Luxury hotels. Upon arrival we were told that we had been upgraded to a Deluxe room and had a $100 spa voucher. When we entered the room we were delighted to see a birthday cake for my wife and a bottle of champagne. We also received a bottle of champagne after our spa treatment all courtesy of Grand Luxury Hotels. Further, when booking we requested a high level which we received.

We will only be booking through Grand Luxury Hotels from now on!

I was looking for the 6th star but couldn鈥檛 find it. However, this group of customer focused people deserve it. Why?

Excellent service
Excellent hotels
Excellent offers

Been a member for 5+ years and made 20+ bookings and never had a bad experience.

A must-have membership for any traveller!

Throughout the past 44 years we have used many hotel booking sources beginning with the single page Relais and Chateau in 1974. None have compared to Grand Luxury Hotels! We just completed a 12 day trip to Paris and London with our children and grandchildren. With the help of our wonderful account manager, Marion Chantraine, Grand Luxury helped make this a trip of a lifetime. The hotels were perfect and Grand Luxury touches made it ever so special.

Spoke to the hotel direct (Mandarin Oriental Bangkok) found it impossible to book a reservation -I have stayed there before.
Rang Grad Luxury Hotels in Paris and spoke to Zubair who was very helpful.
Booked on line, joined the 'L Club' than made the booking and the rest is history. Oh! yes, there was an instant benefit as well.
Thank you G.L.H. and will be speaking to my Guest Experience Manager -Zubair to book another reservation from Moscow in December 2015.
Cheers,
Ron Ellis.

I used only once GLH and I was really happy because I had an upgrade and breakfast too. And the person who cared about the booking was very kind. Unfortunately 98% of my trips are not booked by me! But if I have to choose, I will start by watching your site!

The Grand luxury is so reliable and offers top quality hotels. The benefits are excellent and the concierge service is extremly efficient.

This is the first time I booked with Grand Luxury Hotels and I must say the whole experience exceeded my expectations especially the concierge service. My wife and I had champagne in our room to celebrate my birthday and a restaurant was booked on our behalf. Overall a great stay. So much so, that we have booked our next weekend in London in 3 months time!

I have recommended this site to lots of my friends who enjoy luxury at a fair price,great service and upgrades if available at no additional cost.

I've never booked with Grand Luxury Hotels before (truth is I'd never heard of them before). I was a little apprehensive when booking my Grandparent's 50th Wedding Anniversary treat. But I quickly reassured by the great service and communication from them.

I have already recommended your Services to several people, Friends and businesspartners! I really like your Way of doing business: efficient, straight forward, professional. 脰fters given correspond to what you will find at place.

You don't know what you've missing if you haven't tried it.

We have been delighted with the service received from Grand Luxury Hotels. They are very easy to do business and have given us consistent excellent service together with an assured range of benefits which makes them stand out amongst other operators. Their hotel offerings are amongst the best and price competitive. Cannot rate them highly enough

I've used a number of Hotel booking websites including websites run by the individual hotels and nothing compares to Grand Luxury. The choice of hotels keeps growing and the quality is always outstanding. Grand Luxury gives you the opportunity to book without immediate payment and the Concierge Team go out of their way to arrange tours, dinner reservations and even babysitting services. Best of all, they offer upgrades, complimentary vouchers and when you arrive at your hotel, there is always a a welcome note waiting to thank you for using Grand Luxury. My only grouse would be that they need to include more hotels in more cities.

on two occasions at both claridges and chewton glen the issue of an upgrade of room has given rise to embarrassment at check in where hotel staff were unaware of the special terms of booking via grand luxury hotels and consequently we had to ask about them – very embarrassing! Once at claridges we were eventually given an upgrade to a suite which obviously was available all along and once at chewton glen where we were eventually told that nothing was available – this after lengthy discussion at reception among staff who clearly had no idea what I was talking about! again very uncomfortable for me with others around at check-in.!

If you are splashing out on a top class hotel you will always pay a premium. Booking with Grand Luxury Hotels you will always get a little bit more for that money, whether it is breakfast, a room upgrade or champagne on arrival. It could be all of those. It's a simple site to use, comes with a concierge service and the one time I had a problem at the hotel I had booked it was followed up promptly. No hesitation in recommending this site.

The hotel collection is outstanding, the booking process is efficient and my dedicated adviser was very helpful and nice

Recommend 100%

I have been staying at the London dorchaster for many years,everything about this hotel is great,specially the staff they are great. My family and I we love the Dorchaster and it is like a second home for us

Dr stefano Tamimi
[email protected]

They had some good offers with guaranteed upgrade. Reservation process is complicated when you have special requests.
When I reported my disapointment on a hotel in Miami I got no reaction or feedback.
I will not use this service anymore

Easy to use and most reliable. You can put your trust in Grand Luxury Hotels knowing that your booking is guaranteed and trouble free.