Grand Illusions

Received a vase as a gift and they won't exchange or return except to the person who purchased the item. Imagine going back to the person who gave you something and asking for a receipt, or worse still as the girl on the phone suggested, refunding the giver and then asking them for the another gift! Sharp contrast to OKA who not only accepted a return, but provided a gift voucher (at full value, rather than the sale price showing on their website at the time). They didn't require a receipt or proof of purchase. Grand Illusions need to get with the expectations of internet commerce in 2021.

Very friendly service and great product. I had problems with the delivery and they were helpful and polite.

Wonderful company. Very knowledgable and caring staff. Orders speedily sent and packed beautifully. I bought a selection of their Whitestone and Redstone plant pots and saucers. Wonderful quality at very reasonable prices. I would highly recommend

A wonderful set of bizarre toys and items. Each makes a perfect gift.

I made an order and in no time it arrived over seas. I wasn't expecting this fast shipping time (under a week) and was very happy to get the "package full of mysteries". I recommend this company!