Patricia
7 months ago
PLEASE DO NOT ORDER FROM THIS COMPANY Gradshop. They will promise a refund.But, they will lie to you and try not to refund your money back.This a is horrible company. Bad business practice.
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Alejandra
9 months ago
IF I COULD GET GRADSHOP.COM NO STARS I WOULD 馃憥….THEY MAKE SURE YOU CANNOT PICK OUT YOUR SIZES ONLINE….YOU KINDA DON'T HAVE A CHOICE JUST BUT TO CALL THEM, TO MAKE SURE YOU TALK TO REAL PEOPLE AND TO PUT AN ORDER IN IF DESIRE….. THEY GAVE ME A GRADUATION GOWN THAT WAS 10 SIZES BIGGER THAN WHAT I ORDER, I SPECIFICALLY TOLD THE MAN THAT I WAS 5 4' AND WEIGH 210…. THE HAT IS SO BIG IT'S LIKE IT'S FOR A FOOTBALL PLAYER !…..THEY DON'T RESPOND TO THE EMAILS NOBODY ANSWER THE PHONE IT GOES STRAIGHT TO VOICEMAIL . THEY DO NOT RETURN YOUR PHONE CALLS….THEN THEY HAD ENOUGH NERVE… TO CHARGE A FOREIGN FEE LIKE THEY BASED IN JAPAN… WHEN THEY SOLELY BASED IN CALIFORNIA…. I SPECIALLY ASKED HIM LET ME KNOW IF IT'S GOING TO BE SOME HIDDEN FEES …AND I WILL SAY FORGET IT… THEY LIED THEY CHARGED ME A FOREIGN FEES ANYWAYS …. WHEN THAT ORDER CAME FROM CALIFORNIA ! …. AND THEY REFUSED TO SEND ME MY RECEIPT THROUGH MY EMAIL AFTER PUTTING IN THE ORDER, AS I ASKED THEM TO DO . DON'T WASTE YOUR MONEY ! I'M GOING TO MAKE SURE I FOLLOW UP, AND FILE A COMPLAINT WITH THE BBB AGAINST THESE PEOPLE….
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Jarred
1 year ago
I ordered custom diploma covers on May 14th for a June 5th graduation ceremony. I was told on May 28th that they would not be here on time. I now have one week to find these at another company.
My sales rep, Sophie, totally dropped the ball.
My sales rep, Sophie, totally dropped the ball.
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Pedro
1 year ago
I ordered my husband a graduation sash. It arrived in the time the company quoted and was just as I ordered. I am always concerned about ordering from companies who ship directly from China, but in this case, the package came via DHL and the process worked well.