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I bought a top from this company that I saw advertised on Facebook. It – EVENTUALLY- arrived and the size was very small and the quality poor. I contacted gracylady and they tried to fob me off with a partial -less than 50% refund. I refused and advised them I would return it to the return address on the label- which was on the package they sent me- it was an address in the UK.
I got no response from them- even though I sent it tracked and signed for.
I contacted them AGAIN. Their Customer services THEN told me I had to send it to china and NOT the address stated on their label!- which they didn't tell me months before when I emailed them to advise that I would be sending it to their uk address!! They then stopped all contact with me So I had no item and no refund.
After months of no contact, I had to go back via PayPal and fight for a refund. Save your money and time DO NOT BUY FROM THIS COMPANY.
I NEVER will again.
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I have ordered from your web site some goods.
My order was done on 3rd of December. The order has transfer very long to my country. In your website there is information, that I can get hope to get it in 10-35 days. I have even contacted You in order to know why it took so long.
Now they are not responding to my e-mails.
I have all the goods just received on last Friday. And I would like to return back all the stuff / goods, I'm not satisfied with the quality of the goods:
1. One of goods (Sexy V Neck Pure Color Blouses 脳 1) I have received dirty with some mold on it.
2. Other goods are not that material and size that I have expected.
3. In the pictures goods look different shape and material that is in reality (for example Asymetric Neck Patchwork Contrast Stiching Color Block Long Sleeve T-shirts).
I would say that is the worst shop ever I have shoped online.
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DO NOT USE THIS COMPANY.