Blake
5 years ago
Booked a belated honeymoon trip through these thieves, waited for a confirmation code according to their "instructions" – they are supposed to have 5 days – and never got it. They "caution" you not to get airline tickets until you have the confirmation – "its your risk" they tell you. I called, was put off, over and over, and every time they said they'd call back – no one EVER called back. The billed me though, and so I kept calling. Finally FIVE DAYS BEFORE WE WERE SUPPOSED TO LEAVE, still no confirmation, and with airline ticket prices starting to go through the roof, I cancelled. Guess what? They refused to refund my money, even though they failed to meet their OWN CONTRACTUAL OBLIGATION OF SECURING A CONFIRMATION FOR A PLACE FOR MY WIFE AND I TO STAY. THEY AREN'T PAYING FOR THE DIVORCE EITHER.