Gotvape

I've been buying from GotVape since 2005, and they are awesome. I keep buying from them because they offer reliable products and a good selection. I also like that they review the products and often have videos explaining how to use them. But their customer service is where they really shine. I had to contact them because I messed up an order I was placing and I forgot to enter a coupon code before submitting the order, which would have given me a discount. They went ahead and gave me the discount, even though I'd already placed the order and, in all fairness, it was my mistake. But I know they value my business and I appreciate that, which is why I will continue to purchase from them.

fast delivery of a great product. i find no fault here whatsoever

I bought my battery at a little vape shop in my neighborhood and never heard of this brand before but gave it a try because the guy at the shop had good things to say about it. So glad I did! had a couple of questions after getting So I emailed them and got such a quick and and helpful responses! I couldn鈥檛 be happier with my purchase and trust them to help me with any questions i have with my device In the future. Thank you!!

I had a problem with an order not fully going through and they responded to my email within an hour! Great service!

My order had an issue with the USB port. I was highly upset bc I thought I fixed it, but ultimately the USB port (and cord) never allowed me to charge my new battery. I thought I wasted my money and reached out to customer service in extreme frustration… The best part of this story is that customer service was some of the best customer service I have EVER experienced lol

Very humbling.

Thanks again!!

My brother suggested I buy this brand because he loves his! I haven鈥檛 used mine yet, but their customer service is awesome! My package came damaged; it was torn at the top, and the vape had fallen out…they sent me a new one right away though! Thanks!!

Excellent product! Excellent customer service!!

I recieved an exxus dues for Christmas last year, it's been great. I bought another in October. It stopped charging today. I contacted customer support, they watched a video of the defective product, and they're mailing me out a replacement this week. Great customer service, and company. I will be doing alot more business with you guys. Thank you so much!!!

Very good customer service people and very good products. Thank you for the great svc.

Overall great products and customer service!

Great quality of product. I'm very glad that I turned to very this guys. I use my vape already during 6 month and everything is fine. Highly recommend!

Very helpful and prompt with responses.

Ivy rocks! Thanks for taking care of my order.
I have a different shipping address & I called & Ivy Got my order & even a discount! Way to go!
Don鈥檛 hesitate to call Ivys got it!
Thanks again
Lisa Ann

I purchased a Exxus SnapVV Vape from GotVape and it was at my door the next day here in New York! They even gave me some free stickers. More than pleased with my purchase and the experience.

Excellent service from Daniel Cervantes, he told me how to make a purchase on the website step by step and in 24 hours I reveived my items at a hotel in San Diego.

Had a issue with my unit. Contacted customer service they helped me get a replacement within 24 hours of me emailing them great products GREAT service

Excellent snap vape, hits like nothing else. I dropped it though and it instantly broke, customer service was quick to help.

Package lost in transit. Company did not resend product or issue refund. Poor customer service.

Wow! I had purchased a Wulf Uni . The unit quit working . GotVape replaced it for free . I had to meet the criteria, it was easy They provided me with the best customer care service I've ever received honesty. Thank you for your excellent customer care

Ivy was incredibly quick to reply to my email about my vape. To top it off, Ivy rushed out a new vape out to me! So not a long time without one. Thank you Ivy!!!!

Great customer service, friendly reps. Was suggested a great Dry herb unit

Eve Foley was incredible. My experience was very easy and she walked me through it the whole way. I will continue to shop with them. Push Vape is great.

I absolutely love my Exxus Snap, I have two now. One I got as a gift and then I purchased a backup. I鈥檝e had the first one for almost a year and it鈥檚 still like the first day I got it. Eve at Exxus provided me with amazing service and got me my new vape in record time!!! Great product, excellent service…I鈥檓 a customer for life!!!

Honestly Extremely happy with how fast and easy it was to get warranty on my wulf micro mini. I just got my replacement and man I love this little guy! Thank you, you guys are awesome!

Great customer service!! Fast shipping and also wanted to add that they have a variety of vapes, will be buying more!!