GoToMeeting

I cannot recommend LogMeIn products.
– not innovative enough – copying other solutions and competitors
– bad quality and performance issues
You will have issues with all their products. (GoToMeeting, GoToWebinar, GoToTraining, LastPass, Central…)

I've been trying to reach someone for 8 days to ADD services – spend more $$ and can't get a response, if that tells you anything. Just trying to find an email took 1+ hour. Their live chat was super rude and ended it when they found out I was an existing customer. I don't understand why companies stay in business if they don't want to help their customers?! Blows my mind.

Was contacted by a sales representative shortly after filling in the contact form on their website. We had a good discussion and agreed on a couple follow-up actions for them, including for example sharing the price rates for the extended list of international dial-in numbers.
Never heard of them after that, no response to my follow-up requests. Neither by e-mail, linkedin (the sales rep. had sent me a connection request), or even their contact form… Strange behaviour, would not trust.

Disappointed. Not easy to use at all.

Incredible bad service, Sales person wanted to sell me a year subscripsion, even after i told him its a one time set up, then he didn't want to talk to me anymore and hung up.

I still havent heard back on my email from him.

0 out of 5 stars if possible.