Mason
1 month ago
My flight has been cancelled 2 months ago and they said to me that i would get the money back in 5/6 days. I still didn鈥檛 get any money. I tried to call them but the personal is very rude and they hang up every single time. The worst company to travel with.
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Tania
7 months ago
Facile e veloce!!
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Kelli
8 months ago
Very easy reservation. Perfect price for the service.
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Jackson
8 months ago
Easy to book and comfortable to select the options quickly
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Elizabeth
1 year ago
Really bad experience.
I bought a ticket with them so finally I had to change the name of one of the passengers. After 2 month trying that, they try to change the name the day before the flight.
They only change when we go to norway but when we try to come back home they haven't changed it. We had to wait at the telephone for 30 minutes without nobody answering. At the end, we bought a new moreeeee expensive ticket.
.. And what is more, there no way to complain.
Avoid gotogate.
I bought a ticket with them so finally I had to change the name of one of the passengers. After 2 month trying that, they try to change the name the day before the flight.
They only change when we go to norway but when we try to come back home they haven't changed it. We had to wait at the telephone for 30 minutes without nobody answering. At the end, we bought a new moreeeee expensive ticket.
.. And what is more, there no way to complain.
Avoid gotogate.
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Doris
1 year ago
You're parents aren't proud of you. You'd steal money from your grandparents.
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Jerome
1 year ago
There was a different price in the last step of paying that on the rest. I didn鈥檛 realize because it was small and ended up paying way more (more than double$l)
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Rebecca
1 year ago
Efficiente e rapido
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Mercedes
1 year ago
Veloce, immediato e di facile comprensione.
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Dianna
1 year ago
The call center doesn't answer the phone and there aren't emails to contact the assistance..
I need to cancel a ticket and nobody can help me.
EDIT: There's no presence of a customer email in all the website or it is very hidden because I can't find it..
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Claire
1 year ago
The worst company,
They can't find any solution if the flight is cancelled and I've never received any reply to my mails
I will never book again with them
They can't find any solution if the flight is cancelled and I've never received any reply to my mails
I will never book again with them
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Lucia
1 year ago
Thiefs eats your money BEWARE
i have booked flight with gotogate and i decided to cancel my entire flight due to some problems and i asked for taxes refund i have called call they said your refund is rejected by airlines but i have called turkish airlines they we have refunded your money to gotogate credit card and now they not picking up my calls
i have booked flight with gotogate and i decided to cancel my entire flight due to some problems and i asked for taxes refund i have called call they said your refund is rejected by airlines but i have called turkish airlines they we have refunded your money to gotogate credit card and now they not picking up my calls
PNR SCYMYF
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Latrice
1 year ago
Very effective and reliable. Easy site.
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Leticia
1 year ago
I am quite upset by the inefficiency of your telephone service: long long waits and very unprofessional and rude operators speaking with a very bad english.
No solution found.
No solution found.
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Parker
1 year ago
nice app , easy to use!!
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Carla
1 year ago
No added price
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Ralph
1 year ago
very satisfied from your staff.
very helpful and i found a great partner for my new bookings.
very helpful and i found a great partner for my new bookings.
i just made a booking with you.
Thanks in advance
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Kody
1 year ago
Professionalit脿 e gentilezza, personale al call center disponibile e cortese
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Tosha
1 year ago
The worst experience in my life.
Zero professional
No assistance, I call a lot of time and anyone answer.
I have had problems whit my flight and anyone help the costumer.
I would never use gotogate in my life anymore.
Zero professional
No assistance, I call a lot of time and anyone answer.
I have had problems whit my flight and anyone help the costumer.
I would never use gotogate in my life anymore.
La peggior esperienza che io abbia avuto,
Zero assistenza ho chiamato per settimane e nessuno rispondeva.
Abbiamo avuto problemi e non siamo stati assistiti.
SCONSIGLIATA E PURE IO NON LA USER脪 MAI PIU
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Octavia
2 years ago
I found the system perfect
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Clinton
2 years ago
Booking was quick and easy but I would liked to have been informed that Laudamotion is operated by Ryanair. I paid extrat to avoid Ryanair and found myself flying with Ryanair anyway. I paid extra to have a flexible ticket that I could change without charge if necessary. When I realized that Laudamotion is Ryanair I tried to actually change my ticket and Ryanair tried to charge me. I learned that with Gotogate flexible tickets, changes can only be made during their local business hours and by phone. Local business hours should never pertain to travel insurance or travel booking services, specifically with flights. Travelers fly around the clock to different time zones and prices change by the minute. These services must be automatic, usable online and without customer service help, and most importantly, in the exact time of need when replacement tickets are at the desired price, otherwise they are useless to customers and dishonest ways for booking agents to profit without offering any service at all. I would recommend never buying any of the extras offered by any booking services. Gotogate was friendly and not worse than any others.
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Clarence
2 years ago
Absolutely fast and reliable!
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Ruby
2 years ago
efficiente, veloce, chiaramente illustrata la procedura
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Brandon
2 years ago
WONDERFUL for buying Flying Tickets!!!
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Gwendolyn
2 years ago
precisi ed efficienti !