After placing a 拢90 pre order in September, I eventually received an email to say that my order was on it's way (already after pre order release date)
Over a week later, no parcel, no sign of attempted delivery.
I then emailed the address from the website for an update. A week later, no reply so I send another email asking where my order is. No reply.
THREE WEEKS later, I get an email saying that I now need to email a different address as the ordr was placed through the "old website"
The fact that it had taken three weeks to get a reply telling me to email another address is just insane.
I then emailed the new email address given to me, in which I finally received a response.
By this point I have completely lost interest in receiving my order and agreed to cancel the order and receive a full refund.
NOW almost three weeks after agreeing to a refund, I still have no refund from the company as they are "extremely busy"
There is absolutely no need for a refund to take this long, it makes no sense.
Now to frustrate me even more, I've just received two emails to say that my order is now on the way and will be with me before Christmas!
This is actually becoming quite laughable now whilst being filled with rage.
How can the order be on the way if the person I spoke to cancelled the order three weeks ago?
I will be opening a dispute over this order if it is not sorted within the next week and obviously I will never be ordering from them again. A real shame.
This is the first time I've ever left a review like this but the service I have received has just been extremely poor.
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The two non-virtual minds behind the project are Damon Albarn, the lead singer of Blur, and Jamie Hewlett, a cartoonist best-known for Tank Girl.
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