Tami
9 months ago
no customer service to talk to, stealing money from my credit card, needed to call my credit card company to stop it
be careful with this company
be careful with this company
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Stephen
11 months ago
I was doing some looking around to save some money. Read a lot of bad reviews and some good. Seen that good2go was half the price for the same thing I had as AT&T. I purchased two good2go sim cards from the good2go website. I'm extremely happy with my purchase. Customer service was amazing even though he couldn't help me because I made an mistake when putting in my information to port one of my number (I port one of my number and got a new number with the other). But I did send an email (understand I was doing all this 15 minutes to midnight) with the correct information that I made an mistake on (which customer service told me to call back in 30 minutes) I didn't call back I just went to sleep. Lo and behold I got an email back the following morning and service was good2go lol. Overall I'm truly happy with my switch they haven't throttled me yet and I know I've went well over a gb of data. I don't have hot spot anymore which they are a fairly new company so I'm not upset about that maybe they will get that feature maybe not idk but they have a forever customer with me!!
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Gene
1 year ago
I don't use alot of data so with the excellent coverage I chose this company. The cost was 1/2 of my previous provider. To have network access other than phone and txt you need to edit APN settings on Android phones. I tried to do this but it was a verizon phone that had a block on editing. Good2go tech support gave me a trick to force the phone to allow editing (not sure it will work on all locked phones) but it did for me. Great fast tech support and very good service
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Kody
1 year ago
I ordered a "good2go" SIM card and transferred my number to good2go. After I transferred my number, I could make phone calls but had no internet or messages.
I had multiple conversations with them, on the same day and the day after, and the solution they offered is that they'll send a new SIM via mail, which will take a few days. Almost 24 hours later, still no SMS or internet, and it will take a few more days for them to resolve the issue. Obviously, I switch to another company.聽
Summary: good2go is garbage.
I had multiple conversations with them, on the same day and the day after, and the solution they offered is that they'll send a new SIM via mail, which will take a few days. Almost 24 hours later, still no SMS or internet, and it will take a few more days for them to resolve the issue. Obviously, I switch to another company.聽
Summary: good2go is garbage.