Good Batteries

I am so grateful, I was able to find the battery I needed it is an Internal battery for a Dell Inspion PC/Tablet All in One. I leave it plugged in all the time so it will eat up a battery in a couple of years. I have also replaced it once. This is the second internal Battery for it. I was good with the shipping time Grateful for them having the battery nobody else had. Pricing was also really good with free shipping. Thank You

Bought a replacement battery for an old mac laptop. Even straight out of the bag it only gave 30mins charge. After a few months it struggled to last 5mins. Absolutely rubbish product after 13 months completely died

The worst company ever, next day delivery mean for them one week. After that when i ask for return battery they just ignored me, bunch of clowns, avoid this company only what they do is give to customers stress and problems. AVOID AVOID AVOID

Ordered Wednesday of this week, arrived Friday, works perfectly and charge life as expected. No complaint from me so far.

I see that there are mixed reviews for this seller so I can only go by my own experience with them and I must say I have no complaints.
The laptop battery that I purchased was delivered in a timely fashion and was the the correct one for the job. After a month of using it no problems.

Awful to deal with. My experience as others in this thread. Wrong battery sent. Returned battery to their return department in Leicester. ( had to do it by courier and incurred 拢7.20 charge). It was tracked and signed for but they are saying they haven't received it. Difficult to communicate with them as they are Chinese. They've basically stopped answering my emails. So overall I am almost 拢30 out of pocket. Incredibly frustrating. Rubbish company.

very bad delivery service. In addition defective goods were sent to me. I used this service once and I won鈥檛 ever again

Goods received in good time as expected.
Despite negative comments on reviews, I have to say that my purchase transaction and communications with seller were all excellent

A mixed review. The battery for my laptop arrived promptly. However, it would only hold a charge for just over an hour. I was then told to charge/discharge battery three times, This had no effect. I then sent a one sentence email, asking for a refund.
I had a reply next day, saying a refund would be sent immediately. Within 10 hrs, my refund was credited.
So, the product was quite poor, but the customer service was excellent

Uk Trust Pilot

I also made the same mistake 鈥? Oh Boy . .
All I can do is support what several other blogs have said. Like some others I also thought I was dealing with a UK based company www good-batteries.co.uk, but they are based in China.

I was after a replacement battery for my late MacPro Book laptop, 15 inch.

The seller sent the wrong battery because it was wrongly identified on their web page

When I informed the vendor that they had sent the wrong battery I did get a series of responses from the Vendor when, which became increasingly ruder. They would not accept that they had made a mistake.
So the option to return for a refund was not really established.

BUT BE AWARE
The big problem is that it is virtually impossible to return a Lithium Ion Laptop Battery to China (or even for that matter in the UK. Large a Lithium Ion are classed as prohibited items and would need special packaging and paper work and cost several hundred pounds to ship.

So, I did take the matter up with PayPal who were also a bit of a nightmare to deal with. After submitting proof and a lot emails they accepted that I could send the item back for a refund but I would have to pay for shipping. What they did not seem to understand was that it was not remotely practical to send it back. It took lots of further emails and phone calls and proof from shippers before they finally accepted and refunded me.

A huge organisation like PayPal should know about shipping of prohibited items back to sender and flag it up as big problem. Of course, it does raise the question of how it is to easy for China to ship the Lithium Ion Batteries over to us? Mine arrive through the letter box so there is clearly a big contradiction between receiving and sending!

So, the answer is of Lithium Ion Laptop Battery make sure you use a UK based supplier or Amazon who give you much better protection than PayPal. I suspect these batteries all come from the same factory in China it鈥檚 just a matter of distribution agreements from their end. I ended up buying the correct battery from replacebase.co.uk who were really good and on the end of a UK telephone line. Yes the battery cost a little more if I add up the hours I could have saved bey saving a few pounds with the China based company.

I hope this is helpful!

Do not use this company. They sent me the wrong hand and voltage of battery. When I told them they asked for photos which I sent. They then asked for more photos. I contacted PayPal who escalated my case to a claim and via this company asked me to return the battery. The Post Office would not accept it as it is Lithium. Fortunately, PayPal reimbursed me and instructed me to dispose of the battery safely. Do NOT waste your time and money with this sham outfit.

Ordered a replacement GENUINE Toshiba laptop battery expecting (as per advert) to receive same only to receive inferior generic one.
Unable to return as all UK couriers prohibit carrying batteries except when in actual product. Having contacted a number of major couriers have learned that increasing numbers of UK citizens find to their cost that such unwanted items cannt be returned. This begs the question whether unauthorised couriers are being used by sellers to delivery items knowingly that cannot be returned.

Avoid this business for misleading advertising practices.

Do not use this company.

I ordered the wrong battery by mistake, had trouble getting them to give me a return address to send it back to and have still not received a refund.

Had two batteries, both would not charge – no refund. Don't waste your money

Terrible company still have not received battery although they took money. When emailing them they say have no details of my order although I sent them screenshots of the email they sent with an order no displayed. Have now realised after reading the other reviews here on Trustpilot that they are a very bad company and so buyer beware.

I purchased a battery for my ASUS pc from Good Batteries August 2017 as my original battery was only lasting around 3 hours. I鈥檝e had the pc for 10 years so all in all the battery has lasted well.
It arrived within 2 days of purchase and I fully charged it the same day but it only reached 98%. Within 3 hours the battery life had drained to 3% and needed charging again. I was not happy so emailed the company straight away. Their response was to fully charge and discharge the battery 3 times to activate the cells. If this didn鈥檛 resolve the problem they said it may be defective. I followed the instructions and although the battery worked better I was only getting maximum of 4 hours (8hrs max from original). I just put up with it and have used the pc sporadically but did notice that when the pc was switched off with 50% power when it was next used the battery was fully discharged. The pc hasn鈥檛 been used for last 5 months and I switched it on charge in December 2018 to discover that the battery now won鈥檛 charge at all. The company,namely Luo Xhianghuo has responded saying that because it鈥檚 over 1 year ago I can buy new one.
Pc batteries should last for around 1000charges not 20, as in my case.
DO NOT BUY FROM THIS COMPANY AS I CAN GUARANTEE THAT YOU WILL BE DISAPPOINTED!
How many other people buy pc batteries every year I wonder hmm, none unless you buy them from this shoddy outfit.

I ordered a laptop battery and it turned up in 2 days, it was shipped from within the UK from an industrial park in Southall, west London. I'm typing this review using the very battery I ordered from Good Batteries! Don;t be put off by the dodgy website and one-click paypal ordering, this has been super convenient

this companies address does not match a search on google maps obviously a scam

Do not use this company they are not UK based as claimed they are Chinese and useless. My battery did not arrive so I've ended up escalating to Paypal. The seller has so far sent two different tracking numbers from Yodel but when I contacted Yodel they took my details then said they could not comment on the supposed delivery as none of the Tracking numbers related to my name address or post code. No joy so far! so if you don't want to loose your money and go through a lot of hassle I advise not to buy your batteries from Good-Batteries – Mr Luo Xianghua.

This site is a scam, pure and simple. DO NOT BUY ANYTHING FROM THEM.

Same story as others report here. Ordered battery, received the wrong one. Unresponsive until escalated to PayPal complaints procedure then effusive apologies and daily emails asking for details, promising they'll send the right one if I return the wrong one, etc., Like a fool, I sent their wrong battery back to them, at my expense. Then of course I heard nothing from them again.

Their site is completely misleading and I ended up with the wrong battery.

Emailed them to initiate a return. Initially ok, asked for photos. No idea why but complied anyway. Then nothing, completely ignored my emails, until I raised the issue through Paypal. Got very chatty then and finally supplied me with a return code. Returned at my expense.

Next wanted to screw me for the initial postage which I wasn't having.

Final offer, keep the battery (which I've already returned) and they'll send me the right one (which I don't want).

Escalated the claim to Paypal and within 24 hours, case closed, full refund. So, top marks to Paypal, Good Batteries, don't even deserve a 1 star rating.

Prompt delivery, had 2 questions about fitting the battery and first charge procedure. Both questions were answered overnight. The battery works just fine. Very good value, I can say no more!!!!

Do not buy, the batteries are really bad quality, I ordered two and they came broken and they did not want to change it, also they took ages to answer me, really poor services, try to avoid it.

Finally, I had to buy the batteries in another shop.

DO NO USE!!! Bought a laptop battery from them and THEY sent the wrong one. Took ages to get them to reply to my emails, but finally told me to post it back to them, with them refunding my postage. After months of emails after not hearing from them, I contacted pay-pal and they sorted out a refund. Except I did not get the 拢4.99 refunded for me posting the wrong battery back. So I'm 拢4.99 out of pocket for there mistake.

Bought a laptop battery from this company showing a .co.uk address but beware they are in china. Battery received was not fit for purpose and i tried to have it replaced or refunded. Went thru paypal and was told to send it back for a refund. Postage to send back more than refund say no more. Do not use