Goldfish.ie

Excellent customer service and regardless of how much you spend they're really responsive with a great personal touch. Can't recommend these guys enough!

Great service, easy to set up with great support. We are a leading Telemarketing company with offices globally and have found using Goldfish and its sister company(soho66) in the UK a pleasure. The support is right there when you need it at the end of the line.

I found your help excellent when we were setting up.

Excellent customer support and service. Before I ported to Goldfish I had a few questions, called and got my technical questions answered, but not just that they were willing to demonstrate the service and how it would work by setting me up with a test account whilst we tested together.

Best service and their support team is amazing!

Easy to use, reliable service.

Excellent and friendly service, nothing a problem ,thank you

Great company 鈥?friendly, helpful, best services and rates. Many thanks

Excellent service.

Super efficient company. No matter what the issue is tech support Leo is on it and quick to resolve. This service is so easy to use and backed up by a great support team. Very happy customer. Alaska Bakes

I have received fantastic professional and comprehensive technical support with setting of my IP phone system , activating of VoIP system including remote assistance. All my questions answered. I am very happy with IP phone purchased at Goldfish : solid , state of art equipment .
Ireneusz Nagorny . Many Thanks .

Excellent people to deal with, I enjoyed a seamless transition to VoIP.

Have used Goldfish for a number of businesses, professional service, good support and great price.

Excellent service so far. Efficient, helpful and friendly staff.

we use them for all our e commerce websites and find them reliable and helpful.

Easy to setup and very helpful support. Very please with customer service

Leroy was brilliant to deal with, i expected it to be very difficult to set up but it was so easy with Leroy's help

Great service

I got a new phone number in seconds. Excellent customer service.

I cant over sell this service. It's great. The selection of local numbers, not just the nearest city, is perfect. As well, the emailing of voicemail and the app is fantastic.

Perfect is all I can say, I鈥檓 very happy.

Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer – call diverts – route to mobile. Just an amazing service and the staff and support could not be more helpful. I strongly recommend any business especially a small business like mine consider moving to this type of system. So hassle free and cheap.

Have been using them for many years now. Very hard to better their service & support.

Jonathan/ LynchEK

i have been working with the guys at goldfish and they are so professional
would not go elsewhere
great service and frienly
david white

For a company that sells phone services they are very difficult to reach by phone (for either support or sales) and do not have a voicemail service set up – once you get them on the phone (typically after multiple attempts) they're very helpful but like most busy people, it's irritating to have to re-dial multiple times to speak with someone!

Additionally, the admin interface is pretty cumbersome – you can likely do most of what you need but it may not be easy. For example:
– You cannot edit existing routing plans for numbers, meaning you have to start from scratch every time you want to update your hunt group or forwarding sequence.
– When adding new numbers there's no option to simply add another number to an existing plan – every time you add a new number, you have to select the service, the package, the base package and the call plan.

Overall their VOIP and Fax to Email services have a comprehensive feature set and are reasonably priced and pretty reliable, but there are definitely other, easier to use applications out there!