Roxanne
1 year ago
Photogenic hotel with a number of good staff (Mario, Maria and front desk manager) and fabulous views.
Yet failed in every way as facilities listed on website were non-existent including a Pool Bar that had yet to be completed despite the hotel opened in May 2018.
Food was diabolical, not enough to feed the number of guests so just as well that it was constantly rejected!
Cheapest ingredients used, and had to personally complain to hotel manager when fish fingers and mashed potato was served for lunch.
Food and drinks quality were far from luxurious, and would not warrant suitable for a 1-star establishment.
Room we were given, two bunk beds and a double bed, was not the correct one the hotel reception admitted but they did nothing to change it.
We were disappointed by the food more than anything else, which had my 8yo daughter and mother in tears at breakfast as so bad – it was terrible and I couldn't find one thing to eat. Wasn't surprised to learn that other guests skipped breakfast and lunch.
Under staffed hotel that is brilliant at cost-cutting and does not offer what it advertises on their website.
Have demanded a refund as the very worst hotel ever visited. Moved to a proper all inclusive afterwards that was excellent.
Read the reviews about this hotel, best to ignore those dubious ones with only 1 or 2 contributions, before you decide whether to book it or not.
Hotel is outstandingly photogenic. Very disappointed that we booked it, frustrating that we wasted almost 40 hours there.
Yet failed in every way as facilities listed on website were non-existent including a Pool Bar that had yet to be completed despite the hotel opened in May 2018.
Food was diabolical, not enough to feed the number of guests so just as well that it was constantly rejected!
Cheapest ingredients used, and had to personally complain to hotel manager when fish fingers and mashed potato was served for lunch.
Food and drinks quality were far from luxurious, and would not warrant suitable for a 1-star establishment.
Room we were given, two bunk beds and a double bed, was not the correct one the hotel reception admitted but they did nothing to change it.
We were disappointed by the food more than anything else, which had my 8yo daughter and mother in tears at breakfast as so bad – it was terrible and I couldn't find one thing to eat. Wasn't surprised to learn that other guests skipped breakfast and lunch.
Under staffed hotel that is brilliant at cost-cutting and does not offer what it advertises on their website.
Have demanded a refund as the very worst hotel ever visited. Moved to a proper all inclusive afterwards that was excellent.
Read the reviews about this hotel, best to ignore those dubious ones with only 1 or 2 contributions, before you decide whether to book it or not.
Hotel is outstandingly photogenic. Very disappointed that we booked it, frustrating that we wasted almost 40 hours there.