Arthur
1 year ago
Worst experience ever.
The window doesn't open in order to be installed, the instructions are terrible. When trying to call the company, nobody answers the phone (even after 30 calls). They did answer my emails (very shortly, unhelpful, saying that the problem must have been me). Then also stopped answering my emails.
I have since then bought and installed another window without any problems.
I highly recommend spending a little more money on a better company. If there are any problems at all, this one will leave you hanging.
After a month of this joke I still have their window at home.
And due to their lack of answers, I will probably have to start a legal procedure in order to return it.
The window doesn't open in order to be installed, the instructions are terrible. When trying to call the company, nobody answers the phone (even after 30 calls). They did answer my emails (very shortly, unhelpful, saying that the problem must have been me). Then also stopped answering my emails.
I have since then bought and installed another window without any problems.
I highly recommend spending a little more money on a better company. If there are any problems at all, this one will leave you hanging.
After a month of this joke I still have their window at home.
And due to their lack of answers, I will probably have to start a legal procedure in order to return it.