Laci
7 months ago
The customer service to address requests related to account and funding is exceptional and very responsive.
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Teri
7 months ago
Great support fast respond,
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Jade
8 months ago
With go markets 12 years
Never had a problem.
Deposit/withdrawal excellent
Spreads and And customer service good
Never had a problem.
Deposit/withdrawal excellent
Spreads and And customer service good
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Lindsey
8 months ago
Lachlan was really good to deal with – he helped me a lot and pointed out a few things ..
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Gilberto
8 months ago
customer service. is excellent
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Rosemary
8 months ago
Go Markets support crew is excellent. Always very helpful and every request is attended to in a very polite manner. I would never consider changing to another platform because I would be leaving the best support ever.
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Tommy
8 months ago
Timely and helpful service when needed
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Breanna
9 months ago
I had some position on USD/TRY, unexpectedly on 9 May 20 had call I have to close down my positions on this currency, no warning and discussion they close down the account and freeze the this per from their site, since then the pair expectedly gone back to normal and I lost over 130K with no proper explanation.
Ps. I did send an email complaining to Support about 7 days ago but so far no response from them. That was my life saving, they don鈥檛 Give dam what happens to individual, they don鈥檛 take responsibility.
Ps. I did send an email complaining to Support about 7 days ago but so far no response from them. That was my life saving, they don鈥檛 Give dam what happens to individual, they don鈥檛 take responsibility.
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Melody
1 year ago
Great customer service. Reliable platform. GO Plus account is really good. Really low spreads.
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Denise
7 years ago
I have a GO pro account and to be honest you should only use this is you are going to be traded frequently. I trade very often and also use high frequency EA鈥檚. The Pro account compliments this as it give me very low spreads with an added commission. This works well for me as I am happy to swallow a $3.50 commission because my spreads are much tighter than a standard account which is generally the decisive factor between profit and loss when trading high frequency.
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Rickey
7 years ago
I had traded as a professional for years, now I do not work in the industry I still like to keep my finger on the pulse and trade my own funds from time to time.
I joined go markets because a friend introduced me to the fact that their servers were located in LD4, very few retail brokers are and I can assure you it makes a huge difference. Speed of execution makes a huge difference to my short term trading strategies and go markets are the fastest retail broker around.
In actual fact the slowest part of the service is meta trader itself… Fast execution and low spreads, what more do we need.
I joined go markets because a friend introduced me to the fact that their servers were located in LD4, very few retail brokers are and I can assure you it makes a huge difference. Speed of execution makes a huge difference to my short term trading strategies and go markets are the fastest retail broker around.
In actual fact the slowest part of the service is meta trader itself… Fast execution and low spreads, what more do we need.
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Tabitha
7 years ago
Reliable trading environment, a lot of brokers brag about their excellent execution time but when it comes to real time trading the magic is not coming along. However, with GO I was privileged to witness one of the best execution times ever. If you do not like to idea of slippage GO is to place to be.
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Brooke
7 years ago
I have been trading for years and I have to say I have had accounts with many brokers during this time. GO markets are the best of breed for me. New technology and fast execution allows me to use my EA鈥檚 without fear of wide spreads in volatile markets.
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Cristal
7 years ago
If you鈥檙e looking for a platform with tight spreads go for the Pro account, hasn鈥檛 let me down yet!
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Israel
7 years ago
Surprisingly my call was diverted to their new London office and the guy on the phone was really kind & knowledgeable about spreads and margin requirements. Simply GREAT and personalized service.
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Efrain
7 years ago
I have been with Go Markets for roughly a year now. What I really like is the fact I hardly ever experience slippage or re quotes. I was told this when opening the account and Go Markets have certainly followed through. Highly recommended.
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Jenifer
7 years ago
Low latency is impressive on the platform pretty much instant execution. Also during news releases the spreads remain tight. With some brokers I鈥檝e seen the spreads widen to 7 pips, I can say I haven鈥檛 seen spreads anywhere near that level during news time.
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Meredith
7 years ago
I don鈥檛 like surprises and I am happy to say that with GO I do not get any. Few spreads blowing out, no server down time, great support if I need answers and stable, reliable technical analysis. My methods have always been based around stability and I am pleased with GO for allowing me to trade my strategies without the added worry of not knowing how the platform will behave.
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Heath
7 years ago
Finally a broker that knows their stuff
Chris on the trading desk gave me bang on explanation regarding my stop loss.
Chris on the trading desk gave me bang on explanation regarding my stop loss.
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Shayla
7 years ago
Loved the Go Royal offering. The service and support team at Go Markets have been extremely helpful and professional. I have tweeted all my online forex trading friends to check out Go's offers and sign up to trade today!
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Johnathan
7 years ago
Go Markets is an excellent broker for everyone as it has no re-quotes and low spreads on all majors.
During volatile hours and during news, the spreads do not increase as they do with other large brokers.
In all my live trading since I'm with Go markets I had no re-quotes whatsoever.
They do not 'hunt' the stops. They are indeed a serious and excellent broker to start and trade stress free with.
Also, the withdrawals are made very fast and the support team is very professional and client oriented.
During volatile hours and during news, the spreads do not increase as they do with other large brokers.
In all my live trading since I'm with Go markets I had no re-quotes whatsoever.
They do not 'hunt' the stops. They are indeed a serious and excellent broker to start and trade stress free with.
Also, the withdrawals are made very fast and the support team is very professional and client oriented.
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Sofia
7 years ago
I have been with Go for two years and considered the company a decent STP broker, amongst a fairly competitive market.
However, recently there has been a significant improvement in spreads and execution, most likely due to their new LD4 Equinix servers. Getting my account back online has been seamless with their new Melbourne support team, as well their team helping me understand the new LD4 move.
I see big things happening with this company, particularly as the "famous" Chris is now back on Aus Sky Business.
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Devon
7 years ago
I have been with GO for 2 and a half year now and I have little problem at all with them on trade execution, depositing fund and withdrawing fund. The support staffs are always friendly and ever trying their best to help me when I phone them. I will definitely suggest GoMarkets to everyone for their truly award winning service
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Britney
7 years ago
I have had a hassle free experience with GO Markets, I'm specially appreciative of the friendly help desk assistance.
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Dante
7 years ago
Great range of educational resources, and the demo account makes things pretty easy too. A good site for beginners looking to get into forex.